Housing Support Officer

1 week ago


Birmingham, Birmingham, United Kingdom Nacro Full time

Job Summary

Nacro is a national Social Justice Charity seeking a skilled and compassionate Housing Support Officer to join our team. As a key member of our Community Accommodation Support service, you will play a vital role in supporting vulnerable adults with complex needs.

About the Role

We are looking for a dedicated and flexible individual to manage a caseload of Residents and properties in their allocated area. Your primary responsibility will be to provide holistic support to Residents, helping them to achieve their goals and aspirations.

Key Responsibilities

  • Develop and implement person-centred Support and Safety Plans
  • Provide weekly support sessions to Residents, working with them to achieve their objectives and aspirations
  • Maintain up-to-date individual Resident records
  • Support Housing Benefit applications for each Resident
  • Complete referrals to specialist support agencies in the community as required
  • Liaise with Partner Agencies, such as The Probation and Prison Services, Courts, and Police, where necessary
  • Ensure properties are adequately equipped, maintained, furnished, and clean
  • Empower and motivate Residents to identify and achieve desired outcomes
  • Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home

Requirements

  • Ability to develop person-centred support and move-on plans
  • Understanding of safeguarding
  • Ability to work with vulnerable adults with complex needs
  • Flexibility to travel within your allocated area for training and team meetings
  • Familiarity with computer-based packages

What We Offer

Nacro provides a dynamic and supportive team environment, excellent benefits, and opportunities for career development. If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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