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Booking Coordinator/Administrator

2 months ago

Wickford, Essex, United Kingdom Aquatrac UK Limited Full time

We are a leading manufacturer of automatic Swimming Pool safety covers with an excellent reputation exceeding 30 years.

Aquatrac UK Limited is seeking a highly organized and detail-oriented Booking Coordinator/Administrator to join our team. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.

Key Responsibilities:

• Manage and coordinate bookings for services and installations across the UK and EU

• Maintain accurate records and databases, ensuring seamless system maintenance and data entry

• Liaise with trade and retail clients to provide excellent customer service and support

• Organize accommodation for our engineering team as needed

• Process invoices and payments using QuickBooks

• Send out service reminders and marketing materials to clients

• Assist with delivery receiving and stock management

• Support the transfer of paper records to our digital software

• Package and post parts as required

Requirements:

• Excellent communication and phone etiquette skills

• Proficiency in using office software, including Word, Excel, and Outlook

• Strong organizational skills with a keen attention to detail

• Previous experience in an administrative or office setting

• Previous experience with QuickBooks and CRM software is desired

• Ability to perform data entry accurately and efficiently

• Ability to multitask and prioritize effectively

• Strong problem-solving skills and ability to work under pressure