Deputy Care Manager
6 days ago
We are seeking a highly skilled and experienced Deputy Care Manager to join our team at Homecarers Liverpool. As a key member of our senior management team, you will play a vital role in the delivery of high-quality care services to our service users.
The successful candidate will be responsible for supporting the Registered Manager in the management of the Branch service office, ensuring that all aspects of care delivery are met promptly, effectively, and to a high standard.
You will work closely with the Registered Manager, Service Coordinators, ECM team, and Domiciliary care staff to continuously improve processes and standards, actively working with the HCL team and external bodies to provide a safe and efficient service at all times.
Key responsibilities will include:
- Supporting the Registered Manager in the delivery of a high-quality, safe service for all service users.
- Managing the Branch service office, ensuring that all aspects of care delivery are met promptly, effectively, and to a high standard.
- Working with the Registered Manager, Service Coordinators, ECM team, and Domiciliary care staff to continuously improve processes and standards.
- Ensuring compliance with current legislation and CQC guidelines relating to the delivery of care.
- Leading by example, demonstrating the HCL values every day in all areas of your role.
Requirements:
To be successful in this role, you will need:
- Qualified to a level 3 (or above) in health and social care.
- Minimum of 2 years experience in a similar role.
- Experience of working with internal teams and external agencies to deliver solutions.
- Excellent planning and organisational skills.
- A team player but also able to work on own initiative.
- Able to make decisions and judgements based on factual evidence.
- Understanding of operational delivery of care within a home care sector, including assessment of standards, need for confidentiality and person-centred care.
- Able to manage a range of different activities and focuses, managing your time to meet deadlines.
- Self-motivated, flexible and willing to learn.
- Excellent communication and interpersonal skills both written and verbal.
About Homecarers Liverpool:
Homecarers Liverpool is a leading care company providing quality homecare across Liverpool, Cheshire East, and Cheshire West. We pride ourselves on being innovative and collaborative, working with other services and digital providers to promote and share good practice. Our mission is to make a real difference to our service users and their families, treating every care experience as though we were looking after one of our own family.
Our Values:
We value and manage diversity, recognising and appreciating individual needs and differences, and treating everyone with dignity and respect. We are committed to the principles of equality and diversity in all services and employment practices.
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