Patient Administrator

2 weeks ago

Beckenham, Greater London, United Kingdom Circle Health Group Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth running of our patient administrative processes.

Key Responsibilities
  • Administrative Support: Provide exceptional administrative support to our healthcare teams, ensuring that all patient queries are dealt with efficiently and professionally.
  • Referral Management: Manage referrals from our Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
  • Day-to-Day Operations: Contribute to the day-to-day management of our patient administrative processes, ensuring that all patients, visitors, consultants, and staff receive a professional and standard service.
Requirements
  • Maths and English GCSE: Hold Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • IT Skills: Be proficient in the use of a PC, including software and systems.
  • Financial Awareness: Have basic financial awareness.
  • Administration Experience: Have previous administration experience in a private healthcare environment.
Benefits
  • Competitive Salary: Receive a competitive starting salary.
  • Private Pension Scheme: Be eligible for our Private Pension Scheme.
  • Private Healthcare Scheme: Enjoy access to our Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
  • Friends and Family Discounts: Receive Friends and Family Hospital Discounts.
  • Family Friendly Policies: Enjoy enhanced Maternity, Paternity, and Adoption pay.
  • Non-Contributory Life Insurance: Be covered by our Non-Contributory Life Insurance.
  • Staff Engagement Hub: Access our Staff Engagement Hub with discounts and rewards.
  • Wellbeing Support: Enjoy access to resources, tools, and services to support your wellbeing.
  • Employee Recognition: Participate in our Employee Recognition programmes.
  • Training and Development: Receive industry-leading training and development opportunities.
About Us

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, and work styles. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and pride ourselves in being a Disability Confident Employer.

We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative and are at the core of our purpose and culture.

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