Customer Resolution Specialist
3 days ago
We are seeking a highly motivated and customer-focused individual to join our Retail Customer Escalations Team as a Complaint Handler.
As a key member of our team, you will be responsible for investigating customer complaints, liaising with various areas within the business to achieve a resolution, and building strong relationships with customers to turn complaints into positive experiences.
Key Responsibilities- Investigate customer complaints and identify root causes
- Liaise with internal teams to resolve complaints efficiently
- Communicate effectively with customers to achieve satisfactory outcomes
- Plan and prioritize workloads to meet deadlines
We are looking for an individual with previous experience in customer service and complaint handling, who possesses excellent communication skills, attention to detail, and a can-do attitude. You will thrive in a fast-paced environment and be self-motivated with a high level of enthusiasm.
In addition, you will have the ability to put yourself in the customer's shoes and take ownership of resolving complaints in a timely manner.
What We OfferAs a Complaint Handler at Next, you will have the opportunity to build your career further in a dynamic and motivated department. You will work with like-minded colleagues who are always happy to support and guide you when needed.
We offer a competitive rate of pay, 36 hours per week, and 6 weeks of in-house training. You will also have the freedom to help customers and see through to the end for a successful resolution.
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Claims Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Full time{"title": "Claims Resolution Specialist", "content": "Claims Resolution SpecialistAt Hastings Direct, we're committed to delivering exceptional customer service and resolving claims efficiently. As a Claims Resolution Specialist, you'll play a crucial role in this process, working closely with customers to understand their needs and provide tailored...
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Claims Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Full time{"title": "Claims Resolution Specialist", "content": "Claims Resolution SpecialistAt Hastings Direct, we're committed to delivering exceptional customer service and resolving claims efficiently. As a Claims Resolution Specialist, you'll play a crucial role in this process, working closely with customers to understand their needs and provide tailored...
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Claims Resolution Specialist
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Claims Resolution Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled and customer-focused Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the best possible experience when making a claim.Key ResponsibilitiesCommunicate...
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Claims Resolution Specialist
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Claims Resolution Specialist
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Leicester, Leicester, United Kingdom Global Payments UK Ltd Full timeJob SummaryWe are seeking a highly skilled Incident Resolution Specialist to join our team at Global Payments UK Ltd. As an Incident Resolution Specialist, you will play a critical role in ensuring the smooth operation of our payment systems and resolving any disruptions that may occur.Key ResponsibilitiesIncident Management: Evaluate the scope and impact of...
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Debt Dispute Resolution Specialist
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Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Agricultural Recruitment Specialists Ltd Full timeJob Summary:Agricultural Recruitment Specialists Ltd is seeking a highly skilled Dispute Resolution Specialist to join our team. As a key member of our organization, you will be responsible for ensuring technical and regulatory compliance for a wide range of horticultural products.About the Role:Develop and implement compliance strategies to ensure...
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Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Agricultural Recruitment Specialists Ltd Full timeJob Summary:Agricultural Recruitment Specialists Ltd is seeking a highly skilled Dispute Resolution Specialist to join our team. As a key member of our organization, you will be responsible for ensuring technical and regulatory compliance for a wide range of horticultural products.About the Role:Develop and implement compliance strategies to ensure...
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Claims Resolution Specialist
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Leicester, Leicester, United Kingdom Aon Full timeJoin Our Team as a Claims Resolution SpecialistAre you looking for a rewarding career opportunity with a leading insurance brokerage? Aon Business Services is excited to offer a position that allows you to become part of a skilled and vibrant team dedicated to serving clients globally.No prior experience in the insurance sector is required, as comprehensive...
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Claims Resolution Specialist
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Leicester, Leicester, United Kingdom Aon Full timeJoin Our Team as a Claims Resolution SpecialistAre you looking for a rewarding career opportunity with a leading insurance brokerage? Aon Business Services is excited to offer a position that allows you to become part of a skilled and vibrant team dedicated to serving clients globally.No prior experience in the insurance sector is required, as comprehensive...
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Debt Resolution Specialist
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Leicester, Leicester, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Debt Resolution Specialist. As a key member of our collections team, you will play a crucial role in assisting our business customers in resolving their outstanding debts while maintaining positive relationships.Key ResponsibilitiesCollecting overdue debts on the...
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Debt Resolution Specialist
5 days ago
Leicester, Leicester, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Debt Resolution Specialist. As a key member of our collections team, you will play a crucial role in assisting our business customers in resolving their outstanding debts while maintaining positive relationships.Key ResponsibilitiesCollecting overdue debts on the...
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Debt Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Debt Resolution Specialist. As a key member of our collections team, you will play a crucial role in assisting our business customers in resolving their outstanding debts while maintaining positive relationships.Key ResponsibilitiesCollecting overdue debts on the...
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Debt Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Debt Resolution Specialist. As a key member of our collections team, you will play a crucial role in assisting our business customers in resolving their outstanding debts while maintaining positive relationships.Key ResponsibilitiesCollecting overdue debts on the...
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Retail Complaint Resolution Specialist
1 day ago
Leicester, Leicester, United Kingdom Next Full time{"title": "Retail Complaint Handler", "description": "Job Summary:We are seeking a skilled Retail Complaint Handler to join our team at Next. As a key member of our Customer Escalations Team, you will be responsible for investigating customer complaints, liaising with various areas within the business, and achieving resolutions within agreed timescales.Key...