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Debt Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the RoleWe are seeking an experienced Debt Dispute Resolution Specialist to join our team in Leicester. As a key member of our Debt Dispute team, you will play a crucial role in resolving financial disputes efficiently and effectively.Key ResponsibilitiesProvide internal customers with necessary paperwork and information to resolve debt disputesAssist...
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Debt Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the Role:We are seeking an experienced Debt Dispute Resolution Specialist to join our team in Leicester. As a key member of our Debt Dispute team, you will be responsible for providing internal customers with paperwork and information to help resolve debt disputes efficiently.Key Responsibilities:Assist in identifying the root cause of disputes and...
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Debt Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout OtisAt Otis, we're a global leader in the elevator and escalator manufacturing, installation, and service industry. With a presence in over 200 countries and territories, we move 2 billion people every day and maintain approximately 2.2 million customer units worldwide.Job SummaryWe're currently recruiting for an experienced Debt Dispute Resolution...
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Debt Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout OtisAt Otis, we're a global leader in the elevator and escalator manufacturing, installation, and service industry. With a presence in over 200 countries and territories, we move 2 billion people every day and maintain approximately 2.2 million customer units worldwide.Job SummaryWe're currently recruiting for an experienced Debt Dispute Resolution...
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Debt Dispute Resolution Specialist
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Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the Role:We are seeking an experienced Debt Dispute Resolution Specialist to join our team in Leicester. As a key member of our Debt Dispute team, you will be responsible for providing internal customers with paperwork and information to help resolve debt disputes efficiently.Key Responsibilities:Providing internal customers with paperwork and...
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Debt Resolution Expert
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Debt Recovery Specialist
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Debt Recovery Specialist
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Debt Recovery Specialist
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Debt Recovery Specialist
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Claims Resolution Specialist
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Debt Resolution Specialist
2 months ago
We are seeking a highly skilled and motivated individual to join our team as a Debt Resolution Specialist. As a key member of our collections team, you will play a crucial role in assisting our business customers in resolving their outstanding debts while maintaining positive relationships.
Key Responsibilities- Collecting overdue debts on the phone and negotiating sustainable payment arrangements with customers.
- Ensuring debt cases are processed as efficiently as possible through our treatment paths.
- Identifying and accelerating higher risk cases through the journey.
- Rectifying any action/issue that may risk postponing activity to stop further debt.
- Liaising with our external and internal teams to ensure a cohesive and uniformed approach.
- Resolving queries both internally and externally around outstanding invoices.
- Preparing and providing accurate management information regarding own performance.
- A competitive salary of £23,000, increasing to £25,000 after successful completion of probation, plus up to £5k per year bonus.
- A comprehensive benefits package, including 24 days annual leave + bank holidays, day off on your birthday, learning and development opportunities, and a generous bonus scheme based on individual and team performance.
- A dynamic and supportive work environment, with opportunities for career growth and development.
- Sharp decision-making skills to manage a changing workload.
- Previous experience in the Energy Industry would be desirable but not essential.
- Proven Customer Service experience required.
- Great communication and interpersonal skills.
- Ambitious and motivated individual with a 'can-do' attitude and love to see success.
- Naturally curious and immaculate attention to detail.
- A strong team player who can adapt as the role and business develops.
- Experience in hitting targets, managing your time effectively, and identifying sales opportunities.