Security Operations Leader

3 weeks ago


London, Greater London, United Kingdom Vigilant Security Full time

Job Overview

An exciting opportunity has emerged within Vigilant Security for a proactive Security Operations Leader. This role is designed for an individual who is self-motivated and possesses a strong leadership mindset to guide a dedicated security team while ensuring exceptional service delivery to clients and visitors alike.

The ideal candidate will have a robust understanding of supervisory practices, team dynamics, and a keen ability to enhance the overall experience for both occupants and guests.

Key Responsibilities

As the Security Operations Leader, your responsibilities will include:

  • Supervising all aspects of your designated team and reporting directly to the Security Manager.
  • Ensuring that all personnel on duty are thoroughly trained in site protocols and relevant systems.
  • Conducting regular inspections of the premises and promptly addressing any identified issues.
  • Overseeing the Security Control Room and managing incident reporting with precision.
  • Fostering collaboration with other service providers to achieve common objectives through a unified approach.
  • Maintaining a comprehensive understanding of the various functions within the security division.
  • Planning and executing strategies in a dynamic environment to uphold security integrity.
  • Responding effectively to emergencies, including alarms and potential threats.
  • Ensuring that all staff present a professional appearance at all times.

Essential Qualifications

The successful candidate will possess:

  • A valid Door Supervisor and CCTV license.
  • Strong communication skills that promote transparency and openness.
  • A professional demeanor, with a proactive and enthusiastic approach to teamwork.
  • Experience in supervisory roles or similar positions.
  • Excellent interpersonal abilities, capable of engaging with individuals at all levels.
  • A commitment to outstanding customer service while maintaining confidentiality.
  • Flexibility to work various shifts, including nights and weekends, as required.
  • The capacity to think quickly and act decisively in high-pressure situations.
  • Proficiency in computer applications, including Word, Excel, PowerPoint, and Outlook.
  • Strong leadership skills and the ability to work independently with confidence.

Important Note: Candidates must be prepared to work outside of traditional hours.



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