Service Desk Analyst
3 days ago
Agility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and assisting in the deployment and management of IT Business Services.
Key Responsibilities:
- Accurately log and manage IT incidents and service requests, prioritizing calls and closing them within SLA.
- Assist the broader IT Teams with hardware and software preparation for implementation.
- Suggest and implement improvements in existing IT systems and procedures.
- Install and manage IT hardware and software as required by the business.
- Complete assigned tasks to a high standard as part of the implementation and operation of IT Business Services.
- Develop ongoing relationships through quality of service provided and management of customer expectations.
Requirements:
- Knowledge and proficiency in Desktop Support and Microsoft 365.
- Aptitude and desire to learn new skills.
- Desire to help and maintain a high level of user confidence at all times.
- Manage and maintain a set of documentation for IT Business Services.
- 1+ years of experience working in a technical support role is ideal but not necessary.
- ITIL v3 or v4 Foundation is beneficial.
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Service Desk Analyst
1 day ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeService Desk AnalystAgility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing technical support to users of all IT Business Services, assisting in the deployment and management of IT Business Services, and collaborating with the broader IT...
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Service Desk Analyst
1 day ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeService Desk AnalystAgility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing technical support to users of all IT Business Services, assisting in the deployment and management of IT Business Services, and collaborating with the broader IT...
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Service Desk Analyst
2 weeks ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeJob OverviewAgility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join our team. As a Service Desk Analyst, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide timely and effective technical support to clients via...
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Service Desk Analyst
2 weeks ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeJob OverviewAgility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join our team. As a Service Desk Analyst, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide timely and effective technical support to clients via...
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Service Desk Analyst
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Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeAbout Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with over 186 years of experience. We offer a range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.We provide an award-winning service by employing the best people. Our...
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Service Desk Analyst
3 days ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeAbout Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with over 186 years of experience. We offer a range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.We provide an award-winning service by employing the best people. Our...
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Service Desk Analyst
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Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeAbout Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group with over 186 years of experience. We offer a range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.We provide an award-winning service by employing the best people. Our...
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Service Desk Analyst
7 days ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeJob OverviewAgility Resourcing is seeking a highly motivated and detail-oriented Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional support to our users, ensuring seamless operation of our IT systems, and driving process improvements.Key Responsibilities:Accurately log and manage IT...
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Service Desk Support Specialist
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Liverpool, Liverpool, United Kingdom Reed Technology Full timeJob Title: Service Desk AnalystReed Technology is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements, to...
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Service Desk Support Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Reed Technology Full timeJob Title: Service Desk AnalystReed Technology is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements, to...
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Service Desk Team Lead
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Liverpool, Liverpool, United Kingdom Ascent People Full timeJob OverviewWe are seeking a highly skilled Service Desk Team Leader to join our team at Ascent People. As a key member of our IT support team, you will be responsible for leading a team of service desk analysts and providing technical expertise to resolve complex IT issues.Key Responsibilities:Lead a team of service desk analysts to ensure timely and...
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Service Desk Support Specialist
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Liverpool, Liverpool, United Kingdom Reed Full timeService Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Reed. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements...
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Service Desk Support Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Reed Full timeService Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Reed. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements...
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Service Desk Support Specialist
3 days ago
Liverpool, Liverpool, United Kingdom Reed Full timeService Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Reed. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements...
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Service Desk Support Specialist
3 days ago
Liverpool, Liverpool, United Kingdom Reed Full timeService Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Reed. As a Service Desk Analyst, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide customer-centric support, adhering to service level agreements...
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Service Desk Team Lead
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Liverpool, Liverpool, United Kingdom Ascent People Full timeJob OverviewWe are seeking a highly skilled Service Desk Team Leader to join our team at Ascent People. As a key member of our IT support team, you will be responsible for leading a team of service desk analysts and providing technical expertise to resolve complex IT issues.Key Responsibilities:Lead a team of service desk analysts to ensure timely and...
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Service Desk Team Lead
1 week ago
Liverpool, Liverpool, United Kingdom Ascent People Full timeJob OverviewWe are seeking a highly skilled Service Desk Team Leader to join our team at Ascent People. As a key member of our IT support team, you will be responsible for leading a team of service desk analysts and providing technical expertise to resolve complex IT issues.Key Responsibilities:Lead a team of service desk analysts to ensure timely and...
