Retail Store Leader

3 weeks ago

Wilmslow, Cheshire East, United Kingdom Blue Cross Full time
Contract: Permanent, full-time, 5 days/35 hours per week
Salary: £22,000 - £24,000
Location: Wilmslow, SK9 1DU

We are seeking a dedicated and enthusiastic Retail Store Leader to manage our Blue Cross location in Wilmslow.

Our store is a hub of community engagement, benefiting from the support of loyal patrons and generous contributions. As a Retail Store Leader, you will play a pivotal role in our store's achievements, advancing our mission to assist animals in need.
Role OverviewAt Blue Cross, our retail outlets serve as vibrant community centers. We are committed to fostering a friendly atmosphere where animal enthusiasts can discover unique items while supporting our cause. Joining our team means becoming part of an inclusive environment that values your expertise, welcomes your ideas, and recognizes your efforts.

Key Responsibilities
  • Inspire and Lead: Empower and guide a committed team of volunteers, ensuring they excel in their roles.
  • Enhance Customer Experience: Create a welcoming environment for customers, delivering outstanding service and representing Blue Cross with pride.
  • Drive Sales Performance: Achieve sales goals and maximize profits to further our charitable objectives.
  • Engage with the Community: Develop strong relationships within the local community to amplify our shop's influence.
  • Ensure Operational Excellence: Maintain accurate records, manage data effectively, and comply with retail standards.
  • Oversee Stock Management: Maintain optimal inventory levels, ensuring shelves are stocked with appealing products.
  • Prioritize Health and Safety: Adhere to all safety protocols diligently.

Candidate Profile
  • Retail Management Experience: Demonstrated success in retail management, with the capability to lead and support your team effectively.
  • Leadership Qualities: A motivating leader and team builder, collaborating closely with the Assistant Store Leader to ensure seamless operations.
  • Interpersonal Skills: Strong communication abilities to connect with a diverse range of individuals, from team members to customers.
  • Commercial Insight: Understanding of the retail landscape, driving sales and enhancing customer satisfaction.
  • Organizational Skills: Proficient in planning, prioritizing, and managing time and tasks effectively.
  • Customer-Centric: Exceptional customer service skills with a passion for providing a remarkable shopping experience.
  • Adaptability: Flexible with a positive outlook, prepared to navigate varying work schedules and challenges.

Preferred Qualifications:
  • Driving License: A full driving license is advantageous.
  • Volunteer Experience: Experience in working with volunteers is a plus.
  • Fundraising Knowledge: Familiarity with fundraising initiatives is beneficial.

Benefits at Blue Cross

Our team members are crucial to fulfilling our mission. Without their dedication and commitment, we would not be able to make the impact we do today.

In return, Blue Cross is committed to providing a supportive working environment.

We strive to ensure our employees are satisfied and will do everything possible to achieve this.

Our comprehensive benefits package includes:
  • 38 days of holiday, increasing to 43 with service (including Bank Holidays)
  • Programs for physical and mental wellbeing support
  • Access to GP services via MetLife - 24/7 GP services, private prescriptions, and more for you and your family
  • Free physiotherapy advice and face-to-face intervention
  • Health cash plan
  • Unlimited access to an employee assistance program
  • Pension scheme with enhanced employer contributions
  • Reimbursement for professional fees
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family-friendly policies
  • Recognition program
  • Annual volunteer days
  • Discounts for charity workers across various retailers
  • Personal development opportunities
To learn more about the benefits Blue Cross offers, please visit our website.

Our Commitment to Diversity and Inclusion
We believe that every pet deserves a healthy life in a loving home, and we strive to recruit individuals who share our values and commitment to helping pet owners across the UK.

At Blue Cross, we want you to feel a sense of belonging, without needing to hide any part of who you are.

Diversity and inclusion at Blue Cross means creating a workplace where all individuals, regardless of gender, race, sexual orientation, religion, nationality, disability, age, or socioeconomic background, are welcomed, respected, supported, and provided with equal opportunities.

We are dedicated to reflecting the communities we serve at every level of our organization. While we have made significant progress, we view diversity and inclusion as an ongoing commitment that remains a priority for us all.

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