Fragrance Specialist
2 months ago
At Jo Malone London, we're seeking a highly skilled and passionate Fragrance Specialist to join our team. As a Fragrance Specialist, you will be responsible for providing exceptional customer service and creating a unique and inspirational in-store experience for our customers.
Key Responsibilities:
- Provide personalized and authentic customer service to ensure a positive and memorable experience for our customers.
- Develop a deep understanding of our fragrances and products to effectively communicate their benefits and features to customers.
- Work collaboratively with the sales team to achieve sales targets and drive business growth.
- Contribute to the creation of engaging and effective visual merchandising displays to showcase our products.
- Participate in in-store events and promotions to drive sales and increase brand awareness.
Requirements:
- Previous retail experience in the beauty industry is preferred, but not required.
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work a variety of shifts, including weekends and holidays.
- Proof of right to live and work in the country.
What We Offer:
- Competitive industry salary and commission scheme eligibility.
- Annual leave and family leave.
- Product discount and staff product concession monthly credit spend allowance.
- Mental health wellbeing initiatives, including access to the Unmind app and employee assistant programme.
- Benefits platform with exclusive discounts and offers.
- Extensive training and development opportunities.
About Us:
At Jo Malone London, we're committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We're an equal opportunities employer and welcome applications from candidates from all backgrounds.
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