Retail Showroom Leader

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Bridgman Full time

About Bridgman: Bridgman is a premier luxury furniture retailer with a rich history of 46 years in British design. Our mission is to expand beyond garden furniture and establish a year-round presence in home furnishings.

Position Overview: The Showroom Manager plays a pivotal role in overseeing the daily functions of the showroom, ensuring that Bridgman's high standards are maintained and that every customer enjoys an exceptional experience.

Location: Wilmslow

Contract Type: Permanent, Full-time

On-Target Earnings: £45k + (includes base salary and commission)

Benefits: Competitive base salary, commission structure, 31 days of holiday, Perkbox, and pension plan.

Key Responsibilities:

  • Collaborate with the regional showroom manager to achieve business goals.
  • Provide outstanding customer service and support.
  • Oversee the complete sales process from start to finish.
  • Prepare daily, weekly, and ad-hoc reports as needed.
  • Engage in lead generation by contacting warm leads multiple times daily.
  • Maintain comprehensive knowledge of Bridgman's product offerings.
  • Encourage upselling of key products to enhance sales.
  • Address and resolve customer inquiries and concerns promptly.
  • Maintain communication with the head office and key stakeholders.
  • Monitor and report on showroom sales performance.
  • Manage showroom layout and visual merchandising effectively.
  • Exhibit professional retail experience in a similar role.
  • Act as a role model, fostering teamwork and a positive work environment.
  • Serve as a brand ambassador with extensive product knowledge.
  • Be responsible for opening and closing the showroom as a keyholder.
  • Perform additional duties to ensure a clean and inviting showroom environment.

Essential Skills:

  • Proven experience in independently managing a retail space.
  • Background in luxury sales.
  • Strong commitment to delivering exceptional customer service.
  • Excellent verbal and written communication skills.

At Bridgman, we believe that a diverse team is a strong team. Our inclusive and supportive workplace culture is what sets us apart. We are dedicated to equal opportunity employment and ensure that all applicants are treated fairly, regardless of age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other legally protected status.



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