Retail Team Leader

4 months ago


Wilmslow, United Kingdom LOAF Full time

This is a part-time TL role within our Wilmslow store, creating an amazing customer experience for all our Loaf visitors.

**Some of what the job involves**:

- Inspire and support the team to provide the best Loaf experience, to directly impact sales
- Observe and mentor the team, to capably provide feedback for improvement and development
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Working with the management team to ensure Shack targets and goals are achieved and budgets maintained
- Deliver training and product updates clearly & effectively to the team, identify when training is necessary
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products

**What we'd like you to bring to the table**:

- Proven previous experience within customer facing roles
- The ability to work independently and show initiative
- The ability to take responsibility and be accountable for your actions
- Excellent motivation and people management skills
- Conscientious and diligent with focus on details and regard for the bigger picture
- Organisational skills with the ability to be flexible to change
- Ability to support Management in communicating and realising shared vision for the Shack
- The ability to work independently and to take responsibility and be accountable for your actions
- A great team player with the ability to promote and help build a positive work environment

**Some of our benefits**:

- We offer 33 days holiday, inclusive of Bank Holidays increasing by 1 day for every year of service (max 36)
- Staff discount 45%
- Friends and Family discount 15%, up to £5,000 retail value
- EAP programme through The Retail Trust
- Cycle to Work scheme
- Medicash - healthcare cash plan
- Death in Service - 4x annual salary
- Westfield discount card
- 15% off Bloom and Wild
- Half day Xmas shopping day plus a voucher
- Cor Awards - £100 voucher for the quarterly winner
- Refer a Loafer

**What's it like working at Loaf?**

We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of all that we do, striving for better, more efficient ways to make that work.

At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Benefits**:

- Casual dress
- Employee discount
- Referral programme
- Store discount

Ability to commute/relocate:

- Wilmslow: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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