Accommodation Services Manager
3 weeks ago
Be Authentic – Inspire Your Team – Be Part of Leonardo
As a Hospitality Operations Leader, you will ensure the seamless functioning of our establishment while guiding your team to deliver exceptional guest experiences. This dynamic role requires you to manage daily operations, ensuring that every visitor enjoys a memorable stay. You will motivate a dedicated team to surpass our guests' expectations, fostering an environment of enthusiasm and commitment.
Some of the benefits you could enjoy include:
- Annual performance-based bonus scheme
- Pension plan for your future
- Exclusive rates on Leonardo Hotel accommodations across the UK & Europe
- Recognition program rewarding your unique contributions
- Complimentary meals during shifts
- Referral bonuses for bringing talented individuals to our team
- Engaging team-building events and celebrations
- Access to comprehensive wellbeing support and life assurance
- Continuous professional development opportunities with clear career pathways
As a Hospitality Operations Leader, your responsibilities will include:
- Embracing your individuality
- Setting and achieving guest satisfaction goals through feedback and surveys
- Working towards sustainability accreditation by minimizing the hotel's environmental impact
- Expertly managing key performance indicators and achieving results
- Coaching and mentoring your management team to enhance their professional growth
- Conducting regular inspections to ensure compliance with health and safety regulations
- Building strong relationships with the local community and business stakeholders
- Collaborating with HR to organize engaging team activities
- Participating in company-wide initiatives to enhance the Leonardo Hotels brand
Why join us?
We prioritize the well-being of our colleagues just as much as our guests. Once you become part of our team, you are welcomed into the Leonardo community. Our organization values hard work and offers genuine opportunities for career advancement. Our in-house leadership development program is tailored for aspiring leaders like you. To thrive in this environment, you should enjoy a fast-paced work setting. With robust support, practical training, and clear pathways for progression, you will be well-positioned for a rewarding career in hospitality.
About Us
With decades of expertise in the hospitality industry, we proudly operate over 270 hotels across the UK and Europe. We are committed to providing exceptional service and are in a phase of significant growth, making this an exciting time to become part of our team.
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