Accommodation Coordinator
6 days ago
Location: Exeter
Salary: £24,215 DOE plus generous performance-related bonuses
Hours: Monday-Friday 8:45am-5:30pm - hybrid working available, 3 days in office, 2 at home
Benefits:
- Competitive salary and benefits package
- Contributory pension
- Private healthcare
- Free eye tests
- 24-hour access to a GP
- Long service sabbaticals
- Two weeks' company-wide induction programme
About the Company:
An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients.
Key Responsibilities:
- Manage travel arrangements for guests, including transportation, accommodation, and any special requests.
- Coordinate with travel agencies, hotels, and other service providers to secure bookings and negotiate favourable rates.
- Monitor and track travel expenses to ensure adherence to budget and seek cost-saving opportunities.
- Maintain an up-to-date database of guest preferences and ensure personalised service is provided.
- Assist with guest inquiries and resolve any issues or concerns promptly and professionally.
- Collaborate with other departments to ensure a smooth flow of information and efficient operations.
Desired Skills and Qualifications:
- Previous experience in the hospitality/travel industry or a similar role is preferred.
- Strong organisational skills with the ability to multitask and prioritise effectively.
- Excellent attention to detail and a solution-oriented mindset.
- Strong communication and interpersonal skills to build positive relationships with guests and service providers.
- Proficient in using travel management systems and relevant software applications.
- Ability to adapt to dynamic situations and work well under pressure.
- A passion for providing exceptional customer service and exceeding guest expectations.
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