Ward Administration Coordinator
4 weeks ago
Position Overview
We are pleased to announce an opportunity for a Band 3 Ward Administration Coordinator within our esteemed organization. This part-time role is essential in supporting the operations of our specialized ward dedicated to the care of older adults with mental health needs.
Our ward accommodates 14 patients, focusing on delivering exceptional care for individuals experiencing dementia-related challenges.
Key Responsibilities
The role encompasses a variety of responsibilities, including but not limited to:
- Assisting the ward manager and nursing staff in daily operations
- Managing supply orders and inventory
- Maintaining and updating patient records
- Organizing staff documentation
- Preparing patient care packs
- Handling incoming calls and visitors to the ward
- Welcoming and supporting family members
About Devon Partnership NHS Trust
We are dedicated to providing comprehensive mental health, learning disability, and neurodiversity services across the South West region and beyond. Our commitment to promoting mental health and well-being is at the forefront of our mission. We leverage our resources and expertise to deliver high-quality, safe services that prioritize recovery.
Our organization values co-production, actively involving patients, families, and caregivers in our processes.
Our Core Values
We prioritize hiring individuals who embody our core values, which include a commitment to quality care, enhancing the lives of others, and demonstrating respect, dignity, and compassion. These values are reflected in our daily interactions and tasks.
We are an inclusive employer and encourage applications from all community sectors, ensuring that we welcome diverse backgrounds and experiences. We particularly value candidates with lived experiences of mental health conditions, neurodiversity, or learning disabilities. Our organization is recognized as a Disability Confident Leader.
Role Requirements
For a detailed overview of the role's responsibilities and person specification, please refer to the attached documentation.
Essential Experience
- Strong organizational skills
- Ability to prioritize tasks and adapt to changing circumstances
- Previous experience in an administrative or secretarial capacity
- Familiarity with handling confidential and complex information
- Proficiency in taking accurate minutes during meetings
- Good numeracy and literacy skills
- Understanding of confidentiality protocols in a professional setting
Desired Qualifications
- Experience in a healthcare or social care administrative environment
Required Qualifications
- RSA 3 Word Processing or equivalent practical experience
- Shorthand or Speedwriting skills
- NVQ Level 3 in Business Administration
- GCSE English or equivalent
- Evidence of ongoing professional development
Knowledge and Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Understanding of administrative procedures, including diary management and appointment scheduling
- Experience with electronic record-keeping and filing systems
- Ability to manage a diverse workload amidst frequent interruptions
- Capability to meet deadlines and work effectively under pressure
- Excellent verbal and written communication skills
- Strong interpersonal skills, with the ability to handle sensitive situations with tact
- Willingness to embrace innovative working methods
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