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Ward Administrative Coordinator

2 months ago

Exeter, Devon, United Kingdom Devon Partnership NHS Trust Full time

Job Overview

We are pleased to announce a vacancy for a Band 3 Ward Administrative Coordinator within our esteemed organization. This position is part-time, requiring 15 hours of work each week.

The role is situated within a specialized ward dedicated to the care of older individuals experiencing mental health challenges, particularly those with dementia.

Key Responsibilities

The position encompasses a range of responsibilities, including but not limited to:

  • Assisting the ward manager and nursing staff with administrative tasks
  • Managing supply orders and inventory
  • Inputting and maintaining patient records
  • Organizing staff documentation
  • Preparing information packs for patients
  • Handling incoming calls and visitors to the ward
  • Welcoming family members and visitors

About Devon Partnership NHS Trust

Our organization is dedicated to providing comprehensive mental health services, learning disability support, and neurodiversity care. We are committed to enhancing mental well-being and delivering high-quality services that prioritize recovery and safety.

We believe in a collaborative approach, involving patients, families, and caregivers in our service delivery.

Our Core Values

We seek individuals who align with our core values, which emphasize quality care, respect, dignity, and compassion. Our recruitment process focuses not only on qualifications but also on the personal attributes that reflect these values.

We encourage applications from diverse backgrounds and are committed to inclusivity in our hiring practices. We welcome candidates with lived experiences related to mental health, neurodiversity, or learning disabilities.

Role Requirements

For a comprehensive understanding of the role, please refer to the full Job Description and Person Specification attached to this advertisement.

Essential Experience

  • Strong organizational abilities
  • Capacity to prioritize tasks and adapt to changing circumstances
  • Prior experience in an administrative or secretarial capacity
  • Familiarity with handling sensitive and complex information
  • Competence in taking accurate minutes
  • Demonstrated literacy and numeracy skills
  • Commitment to confidentiality in a professional setting

Desired Qualifications

  • Previous experience in a healthcare or social care administrative role

Required Qualifications

  • RSA 3 Word Processing or equivalent experience
  • Shorthand or Speedwriting proficiency
  • NVQ Level 3 in Business Administration
  • GCSE English or equivalent
  • Evidence of ongoing professional development

Essential Knowledge

  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Understanding of administrative procedures, including diary management
  • Experience with electronic record-keeping and filing systems
  • Ability to manage a varied workload while addressing frequent interruptions
  • Strong deadline management skills and ability to work under pressure
  • Excellent teamwork and independent working capabilities
  • High standard of secretarial support for meetings, including venue booking and minute-taking

Essential Skills

  • Exceptional verbal and written communication skills
  • Ability to convey clear messages effectively
  • Strong interpersonal skills
  • Capacity to handle sensitive situations with discretion
  • Experience in providing support to individuals in distress
  • Openness to new methods and practices