Accommodation Team Leader

7 days ago

Exeter, Devon, United Kingdom Chopstix Full time

Are you ready to take your career to the next level in a dynamic and rapidly expanding food service business? If you have a passion for delivering exceptional customer experiences and the skills to build a high-performing team, we want to hear from you.

At Chopstix, we're not just a restaurant - we're a fast-paced and innovative Asian Quick Service Restaurant that's always looking for individuals who embody our values of inspiration, teamwork, and customer satisfaction. We're committed to consistently delivering a faster, fresher, and tastier dining experience that exceeds our customers' expectations.

As the face of the store, you'll work closely with your manager to lead and inspire your team, promoting great teamwork and collaboration to achieve exceptional results in food quality, sales, and profitability. You'll be responsible for:

  • Driving sales growth through effective customer engagement and upselling techniques
  • Leading by example and setting high standards for customer service and team performance
  • Developing and implementing strategies to improve food quality, presentation, and consistency
  • Managing inventory and supplies to minimize waste and optimize profitability
  • Providing exceptional customer service and resolving customer complaints in a timely and professional manner

We offer a range of benefits to support your career development and well-being, including:

  • Employee discounts on food and merchandise
  • Online discounts in high street stores
  • Opt-in health and dental plans
  • Company pension plan
  • Cycle to work scheme
  • Free mortgage advice
  • Wellbeing support through a confidential advice line
  • Career development opportunities through our career pathway program
  • Bonus and incentive schemes
  • Free meals on shift
  • Refer a friend scheme

We're looking for individuals with a background in leadership and management, effective time management, and a results-driven approach to people, quality, service, environment, sales, and profitability. If you're passionate about delivering exceptional customer experiences and building a high-performing team, we want to hear from you.

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