Contact Centre Team Leader
13 hours ago
Hamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a high-quality 24-hour service. The successful candidate will be responsible for supervising a team, managing shift rotas, and ensuring adequate staffing levels.
Key Responsibilities:- Oversee a team of staff delivering a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.
- Liaise with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour.
- Carry out the induction process with new team members, training them in all aspects of their job role, health and safety, and welfare issues.
- Assist and support the Night Manager to manage the team shift rota, ensuring adequate staffing levels covering 24 hours per day, 365 days a year.
- Monitor and effectively manage sickness absence when required.
- Identify and address training needs.
- Record complaints received.
- Attend management meetings and training as required.
- Conduct regular safety inspections and risk assessments.
- Full UK Driving Licence.
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Contact Centre Team Leader
4 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2308-02_1690902651** **Contact Centre Team Leader** **Manchester City Centre** **Up to £29,000 + bonus (OTE £40,000+)** If you demonstrate strong, strategic leadership skills and are currently managing a high performing team yet your current...
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Contact Centre Team Leader
3 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader Permanent Up to £32,000 Manchester Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs. The role requires...
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Contact Centre Team Leader
1 day ago
Manchester, United Kingdom CV-Library Full timeContact Centre Team Leader Permanent Up to £32,000 Manchester Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs. The role requires...
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Contact Centre Team Leader
3 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£29000 - £35000** **JOB TYPE** **Permanent** **REF** **ZC1803-0723(5)_1689778764** **Contact Centre Team Leader X3** **£27,000 - £29,000 basic + monthly bonuses = £42,000 per year** We have a brand new opening for an experienced team leader, or senior looking to step up This is the chance for you to be...
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Contact Centre Team Leader
4 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2402-05_1710175593** **Contact Centre Team Leader** **Up to £29,000 basic plus monthly bonus (OTE up to £60k)** **Manchester City Centre - 10 minute walk from MCC/Arndale** **Flexible start date (**Full time)** We have a brand-new opening for an...
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Contact Centre Team Leader
3 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderPermanentUp to £32,000ManchesterHamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.The role requires working...
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Contact Centre Team Leader
3 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderPermanentUp to £32,000ManchesterHamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.The role requires working...
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Contact Centre Team Leader
14 hours ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader Job Summary We are seeking an experienced Contact Centre Team Leader to join our team at Hamilton Woods. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and...
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Contact Centre Team Leader
16 hours ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader Job Summary We are seeking an experienced Contact Centre Team Leader to join our team at Hamilton Woods. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and...
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Contact Centre Team Leader
5 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Leader
5 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Leader
7 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Leader
7 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Leader
11 hours ago
Manchester, United Kingdom Hamilton Woods Full timeHamilton Woods is seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff delivering a high-quality 24-hour service. The successful candidate will be responsible for supervising a team, liaising with external partners, and ensuring adequate staffing levels. Key duties include managing sickness absence, identifying training...
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Contact Centre Team Leader
1 day ago
Manchester, United Kingdom Hamilton Woods Full timeHamilton Woods is seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff delivering a high-quality 24-hour service. The successful candidate will be responsible for supervising a team, liaising with external partners, and ensuring adequate staffing levels. Key duties include managing sickness absence, identifying training...
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Contact Centre Team Leader
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Oversee a team of staff delivering a high-quality...
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Contact Centre Team Leader
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Oversee a team of staff delivering a high-quality...
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Contact Centre Team Lead
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: We are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.Key Responsibilities:Supervise a team of contact centre agents providing emergency response to security, CCTV, door entry, ASB, and repairs.Work a 4 on 4 off shift pattern, including evenings and...
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Contact Centre Team Lead
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: We are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.Key Responsibilities:Supervise a team of contact centre agents providing emergency response to security, CCTV, door entry, ASB, and repairs.Work a 4 on 4 off shift pattern, including evenings and...
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Contact Centre Team Lead
5 days ago
Manchester, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: We are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.Key Responsibilities:Supervise a team of contact centre agents providing emergency response to security, CCTV, door entry, ASB, and repairs.Work a 4 on 4 off shift pattern, including evenings and...