Contact Centre Team Leader

Contact Centre Team Leader £32,250 + OTE £8,000 A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...

We are seeking an Assistant Manager - Contact Centre Team Leader to join our dynamic team at Teleperformance. This is a great opportunity to develop your leadership skills and contribute to the success of our business.About the Job:You will be responsible for managing day-to-day activities of your assigned line/s of business, ensuring high levels of...

Contact Centre Team Manager Location: Manchester City Centre Salary: £35k - £40k per annum, Dependant on Experience Hours: 9 - 5, Monday to Friday - 35 hours per week Full Time, Permanent role - On site Are you a motivated professional who wants to further their career in a dynamic and evolving industry? We are working alongside an innovative...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client.The ideal candidate will be someone who can inspire and motivate a team of contact centre Team Leaders...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre Team...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre Team...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre...

Contact Centre Leadership RoleWe are looking for a talented leader to join our team as a Contact Centre Leadership Role at Teleperformance. This role offers a competitive salary of £40,000 per year.In this position, you will be responsible for driving high levels of performance and employee engagement in your business area across a multifunctional back...

Red Recruitment is recruiting a Contact Centre Team Manager in Manchester to join our client, a network of repairers who repair vehicles using the most up-to-date methods, quickly and efficiently. In this role, you will be required to work closely with the Head of Operations and the internal project team to identify areas of improvement as well as to ensure...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

Team We are looking for an experienced Customer Service Team Lead to build and manage an internal team of 5-10 Customer Service agents, handling inbound calls, emails via Zendesk ticketing system and incoming post. As well as being the first line of support for our UK customers, your team is responsible for escalating complaints and technical issues to the...

Team We are looking for an experienced Customer Service Team Lead to build and manage an internal team of 5-10 Customer Service agents, handling inbound calls, emails via Zendesk ticketing system and incoming post. As well as being the first line of support for our UK customers, your team is responsible for escalating complaints and technical issues to the...

About the RoleThe estimated salary for this position is £35,000 - £50,000 per annum, depending on location and experience.Job OverviewThis role offers a unique opportunity to lead a team of professionals in a fast-paced contact centre environment. As an Assistant Operations Centre Manager, you will be responsible for delivering high levels of performance...

Assistant Operations Centre ManagerThe Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional back office and Contact Centre team.Leading a team to drive positive work culture and staff engagement.Manages and is responsible for day-to-day...

Contact Centre Team Lead PositionIn this critical leadership position, you will oversee the performance of a dynamic contact centre team, focusing on enhancing employee engagement, productivity, and customer satisfaction. Your responsibilities will encompass driving a positive work culture, managing daily operations, and maintaining accountability for...

The role of Assistant Contact Centre Manager at Teleperformance offers a unique opportunity for a seasoned professional to join our dynamic team and contribute to our mission of delivering exceptional customer experiences. As a leader in the contact centre industry, we pride ourselves on our commitment to innovation, quality, and customer satisfaction.In...

About the OpportunityWe are seeking a talented Contact Centre Business Performance Lead to join our team at Teleperformance International. As a Business Performance Lead, you will play a key role in driving business results and improving overall performance across our contact centre operations.Key responsibilities will include evaluating business area...

The Opportunity Superb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen!The...

Contact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...

Trainee Development RoleWe are seeking an experienced Contact Centre Trainer to join our team as a Trainee Development Specialist, responsible for delivering accredited pre-employment qualifications in Contact Centre up to Levels 1 and 2 on a remote basis with occasional classroom-based delivery.This is an exciting opportunity for individuals who have...