Contact Centre Tutor
1 month ago
We are seeking an experienced Contact Centre Trainer to join our team as a Trainee Development Specialist, responsible for delivering accredited pre-employment qualifications in Contact Centre up to Levels 1 and 2 on a remote basis with occasional classroom-based delivery.
This is an exciting opportunity for individuals who have experience of working within a Call/Contact Centre or the Recruitment/Sales sector, and are able to develop tailored training/workshops and adopt a more personalised approach for individuals requiring more support.
The ideal candidate will have a Teaching qualification at Level 3 or above (PTLLS/AET) or equivalent, and ideally hold a recognised Assessor award. A full clean driving licence and own vehicle are also essential requirements. In return, we offer a competitive salary of £30,000 + bonus potential and flexible travel arrangements.
For more information about this role and how to apply, please visit our website.
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Contact Centre Trainer/Coach
1 day ago
Manchester, United Kingdom KM Education Recruitment Ltd Full timeKM Education Recruitment Ltd is a specialist UK-wide recruiter for the Skills and Employability sectors.About the RoleA highly skilled Contact Centre Tutor/Trainer is required to deliver accredited pre-employment qualifications in Contact Centres up to Level 2. The role will involve remote training delivery with occasional classroom-based delivery, providing...
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Contact Centre Manager
2 weeks ago
Manchester, United Kingdom CCA Recruitment Group Full timeRole: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre Team...
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Contact Centre Manager
2 weeks ago
Manchester, United Kingdom CV-Library Full timeRole: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre...
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Contact Centre Manager
18 hours ago
Manchester, United Kingdom CCA Recruitment Group Full timeRole: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre Team...
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Contact Centre Manager
2 weeks ago
Manchester, United Kingdom Cca Recruitment Group Careers Full timeRole: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client.The ideal candidate will be someone who can inspire and motivate a team of contact centre Team Leaders...
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Contact Centre Advisor
1 month ago
Manchester, United Kingdom CV-Library Full timeContact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...
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Contact Centre Advisor
2 weeks ago
Manchester, United Kingdom One Manchester Full timeContact Centre AdvisorSalary: £26,745 paLocation: Manchester - AgileFull time, Permanent35 hours per weekClosing Date: 4th Dec 2024Interview Date: TBCWe have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution CentreWe're looking for those who can deliver a brilliant customer experience to all customers by...
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Multi Trade Construction Tutor
2 days ago
Manchester, United Kingdom Skills Construction Centre Full timeSkills Construction Centre is an independent training provider specializing in construction apprenticeships, Traineeships and on-site NVQ's. Skills construction center is a CITB Construction Skills accredited provider based in the North West of England. We are currently recruiting for a Construction Multi Trade Tutor. You will deliver courses to support...
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Ground Working
2 days ago
Manchester, United Kingdom Skills Construction Centre Full timeSkills Construction Centre is an independent training provider specializing in construction apprenticeships, Traineeships and on-site NVQ's. Skills construction center is a CITB Construction Skills accredited provider based in the North West of England. We are currently recruiting for an Bricklayer/Groundworker Tutor. You will deliver courses to support...
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Contact Centre Executive
2 days ago
Manchester, United Kingdom Bright Horizons Family Solutions Full time**Job Role**: Contact Centre Executive **Type**:Full Time - Monday to Friday **Hours**:37.5 hours per week **Location**: Manchester **This role is Hybrid **. Full Time in the office while training and then a split of 2 days in the office and 3 days WFH. PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional...
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Contact Centre Training Manager
2 weeks ago
Manchester, United Kingdom KM Education Recruitment Ltd Full timeContact Centre Training OpportunityKM Education Recruitment Ltd is seeking an experienced Contact Centre Training Manager to lead our contact centre training team. As a key member of our team, you will be responsible for designing and delivering comprehensive training programs to equip contact centre staff with the skills they need to excel in their...
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Contact Centre Executive
7 months ago
Manchester, United Kingdom Manchester United Full time**Contact Centre Advisor** **Location: Old Trafford** **At Manchester United our aim is to Win the United Way - and the quality of our behind-the scenes team sets us apart from the competition.** **Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent...
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Contact Centre Executive
2 days ago
Manchester, United Kingdom Bright Horizons Family Solutions Full timePURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls.You will be accountable for following up on all enquires, ultimately growing revenue and securing Back up Care. RESPONSIBLE FOR: - 90% of role will be handling inbound calls by telephone, providing information,...
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Quality Controller
7 months ago
Manchester, United Kingdom Bridge of Hope Full time** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...
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Contact Centre Advisor
7 months ago
Manchester, United Kingdom Transform Healthcare Ltd Full time**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...
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Contact Centre Advisor
7 months ago
Manchester, United Kingdom Transform Healthcare Ltd Full time**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...
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Contact Centre Executive
2 days ago
Manchester, United Kingdom Bright Horizons Family Solutions Full time**Contact Centre Executive** **Salary: £21,000** **Hours: 37.5 / Monday-Friday** **Job Type: Permanent, Fulltime** **Location: Manchester (hybrid working both within the office and at home)** **PURPOSE OF ROLE**: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls.You will...
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Contact Centre Advisor
2 days ago
Manchester, United Kingdom Greenbean Full timeContact Centre Advisor - £23.900 + Bonus + Benefits - Starting salary of £23,900 - Monthly bonus scheme - Great benefits including a 25 day holiday allowance + bank holidays - Great working hours Monday to Thursday 10am - 6.30pm and early finish on a Friday. No weekends! - Bradford We’re looking to recruit dynamic, enthusiastic and customer-focused...
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Contact Centre Senior Supervisor
2 weeks ago
Manchester, United Kingdom Teleperformance Full time**Job Title:** Contact Centre Senior Supervisor**Job Summary:** We are seeking a highly skilled and experienced Contact Centre Senior Supervisor to join our team at Teleperformance. As a key member of our operations team, you will play a crucial role in driving business growth and delivering exceptional customer service.In this role, you will be responsible...
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Contact Centre Operations Supervisor
4 weeks ago
Manchester, United Kingdom Teleperformance Full timeAssistant Contact Centre Manager Job DescriptionAs a key member of our operations team, the Assistant Contact Centre Manager will play a critical role in achieving business objectives and improving customer satisfaction. They will lead a team of supervisors, providing guidance, support, and resources to ensure optimal performance and efficiency. Key...