Contact Centre Training Manager

About UsKM Education Recruitment Ltd is a specialist UK-wide recruiter for the Skills and Employability sectors. We are dedicated to providing exceptional recruitment services to our clients and candidates alike.Job DescriptionWe are seeking a Career Development Specialist to deliver accredited pre-employment qualifications in Contact Centre operations up to...

VACANCY: CONTACT CENTRE TEAM MANAGER VEHICLE REPAIR BUSINESS MANCHESTER The Contact Centre Team Manager is an exciting opportunity for someone with call centre leadership experience to work closely with the Head of Motor Operations to take our clients business to the next level. The key purpose of the Team Manager is to lead the Repair team to delivery...

Red Recruitment is recruiting a Contact Centre Team Manager in Manchester to join our client, a network of repairers who repair vehicles using the most up-to-date methods, quickly and efficiently. In this role, you will be required to work closely with the Head of Operations and the internal project team to identify areas of improvement as well as to ensure...

The Opportunity Superb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen!The...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

Trainee Development RoleWe are seeking an experienced Contact Centre Trainer to join our team as a Trainee Development Specialist, responsible for delivering accredited pre-employment qualifications in Contact Centre up to Levels 1 and 2 on a remote basis with occasional classroom-based delivery.This is an exciting opportunity for individuals who have...

**Contact Centre Advisor** **Location: Old Trafford** **At Manchester United our aim is to Win the United Way - and the quality of our behind-the scenes team sets us apart from the competition.** **Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent...

Longreach Recruitment are hiring a contact centre experienced Forecasting & Reporting Manager Are you an experienced and talented contact centre Resource Planning professional with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. Hybrid Work Opportunities for professional development and career advancement....

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. Hybrid Work Opportunities for professional development and career advancement....

Job Description Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology.The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities...

Contact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...

**Purpose**: The Supporter Services Centre provides Manchester United’s valued fans, members, season ticket holders, and prospective customers with support on all sales and service queries around ticketing, membership, hospitality, match day updates and more. As a Contact Centre Executive, you will be responsible for ensuring enquiries are handled in an...

Contact Centre AdvisorSalary: £26,745 paLocation: Manchester - AgileFull time, Permanent35 hours per weekClosing Date: 4th Dec 2024Interview Date: TBCWe have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution CentreWe're looking for those who can deliver a brilliant customer experience to all customers by...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Dispatch. This is a unique opportunity to contribute to the growth and development of our...

The role of Assistant Contact Centre Manager at Teleperformance offers a unique opportunity for a seasoned professional to join our dynamic team and contribute to our mission of delivering exceptional customer experiences. As a leader in the contact centre industry, we pride ourselves on our commitment to innovation, quality, and customer satisfaction.In...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology.The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities for professional...