Contact Centre Quality Assurance Manager

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. Hybrid Work Opportunities for professional development and career advancement....

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. Hybrid Work Opportunities for professional development and career advancement....

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology.The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities for professional...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offerSalary up to 35k+ BenefitsHybrid WorkOpportunities for professional...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offerSalary up to 35k+ BenefitsHybrid WorkOpportunities for...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offerSalary up to 35k+ BenefitsHybrid WorkOpportunities for...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities for...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities for...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offerSalary up to 35k+ BenefitsHybrid WorkOpportunities for professional...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service.What's on offerSalary up to 35k+ BenefitsHybrid WorkOpportunities for professional...

Join an innovative fintech company that is transforming the way people experience travel through cutting-edge technology. The team are looking for a Contact Centre Quality Assurance Manager to join our team and ensure that we deliver the highest standards of customer service. What's on offer Salary up to 35k+ Benefits Hybrid Work Opportunities for...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

Quality Assurance Assessor JobOverview Tasks **Responsibilities**: - Assess calls based on a range of different call types relating to enquiries for potential claim types to ensure they are compliant with regulatory authorities including the Financial Conduct Authority (“FCA”) - To work closely with the existing Quality Assurance Assessor and...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverview We are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Quality Assurance Assessor JobOverviewWe are looking for a highly motivated, skilled,driven individual to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA’s regulatory framework. The successful candidate will be responsible for assessing calls, and identifying risks,...

Red Recruitment is recruiting a Contact Centre Team Manager in Manchester to join our client, a network of repairers who repair vehicles using the most up-to-date methods, quickly and efficiently. In this role, you will be required to work closely with the Head of Operations and the internal project team to identify areas of improvement as well as to ensure...

The Opportunity Superb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen!The...

VACANCY: CONTACT CENTRE TEAM MANAGER VEHICLE REPAIR BUSINESS MANCHESTER The Contact Centre Team Manager is an exciting opportunity for someone with call centre leadership experience to work closely with the Head of Motor Operations to take our clients business to the next level. The key purpose of the Team Manager is to lead the Repair team to delivery...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...