Contact Centre Senior Supervisor

Assistant Contact Centre Manager Job DescriptionAs a key member of our operations team, the Assistant Contact Centre Manager will play a critical role in achieving business objectives and improving customer satisfaction. They will lead a team of supervisors, providing guidance, support, and resources to ensure optimal performance and efficiency. Key...

Job OverviewTeleperformance International is seeking a highly skilled Senior Contact Centre Leadership Manager to join our team. As a Senior Contact Centre Leadership Manager, you will play a key role in driving business performance and leading a team to deliver exceptional customer experiences.Key responsibilities will include managing and maintaining a...

Contact Centre Team Lead PositionIn this critical leadership position, you will oversee the performance of a dynamic contact centre team, focusing on enhancing employee engagement, productivity, and customer satisfaction. Your responsibilities will encompass driving a positive work culture, managing daily operations, and maintaining accountability for...

Assistant Operations Centre ManagerThe Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional back office and Contact Centre team.Leading a team to drive positive work culture and staff engagement.Manages and is responsible for day-to-day...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre Team...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client. The ideal candidate will be someone who can inspire and motivate a team of contact centre...

Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: £60,000 + benefits CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based in Manchester for an out of hours client.The ideal candidate will be someone who can inspire and motivate a team of contact centre Team Leaders...

Contact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...

Trainee Development RoleWe are seeking an experienced Contact Centre Trainer to join our team as a Trainee Development Specialist, responsible for delivering accredited pre-employment qualifications in Contact Centre up to Levels 1 and 2 on a remote basis with occasional classroom-based delivery.This is an exciting opportunity for individuals who have...

Contact Centre AdvisorSalary: £26,745 paLocation: Manchester - AgileFull time, Permanent35 hours per weekClosing Date: 4th Dec 2024Interview Date: TBCWe have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution CentreWe're looking for those who can deliver a brilliant customer experience to all customers by...

**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2402-05_1710175593** **Contact Centre Team Leader** **Up to £29,000 basic plus monthly bonus (OTE up to £60k)** **Manchester City Centre - 10 minute walk from MCC/Arndale** **Flexible start date (**Full time)** We have a brand-new opening for an...

Contact Centre Training OpportunityKM Education Recruitment Ltd is seeking an experienced Contact Centre Training Manager to lead our contact centre training team. As a key member of our team, you will be responsible for designing and delivering comprehensive training programs to equip contact centre staff with the skills they need to excel in their...

Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer experience to all customers by resolving issues at the first point of contact....

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

**Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

**Company Overview** Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports...

Are you passionate about education and training? Do you possess exceptional communication skills and a strong background in contact centre operations? We are seeking a dedicated and motivated individual to join our education team as a Contact Centre Educator for Dispatch. This is a unique opportunity to contribute to the growth and development of our...

Longreach Recruitment are hiring a contact centre experienced Forecasting & Reporting Manager Are you an experienced and talented contact centre Resource Planning professional with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and Forecasts from the ground up within Excel and Erlang to determine customer contact...

Contact Centre Leadership RoleWe are looking for a talented leader to join our team as a Contact Centre Leadership Role at Teleperformance. This role offers a competitive salary of £40,000 per year.In this position, you will be responsible for driving high levels of performance and employee engagement in your business area across a multifunctional back...