Contact Centre Team Leader
3 days ago
Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.
Key Responsibilities:- Oversee a team of staff delivering a high-quality service
- Liaise with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour
- Induct and train new team members in all aspects of their job role, health and safety, and welfare issues
- Assist and support the Night Manager to manage the team shift rota
- Monitor and manage sickness absence
- Identify and address training needs
- Record complaints received
- Attend management meetings and training as required
- Conduct regular safety inspections and risk assessments
- Full UK Driving Licence
As a Contact Centre Team Leader, you will play a crucial role in ensuring the smooth operation of our out-of-hours call team. If you have a strong background in customer service and team leadership, we encourage you to apply for this exciting opportunity.
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Contact Centre Team Leader
4 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2308-02_1690902651** **Contact Centre Team Leader** **Manchester City Centre** **Up to £29,000 + bonus (OTE £40,000+)** If you demonstrate strong, strategic leadership skills and are currently managing a high performing team yet your current...
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Contact Centre Team Leader
2 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader Permanent Up to £32,000 Manchester Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs. The role requires...
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Contact Centre Team Leader
3 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£29000 - £35000** **JOB TYPE** **Permanent** **REF** **ZC1803-0723(5)_1689778764** **Contact Centre Team Leader X3** **£27,000 - £29,000 basic + monthly bonuses = £42,000 per year** We have a brand new opening for an experienced team leader, or senior looking to step up This is the chance for you to be...
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Contact Centre Team Leader
4 months ago
Manchester, United Kingdom Platinum Financial Recruitment Full time**LOCATION** **Manchester** **SALARY** **£27000 - £29000** **JOB TYPE** **Permanent** **REF** **AW2402-05_1710175593** **Contact Centre Team Leader** **Up to £29,000 basic plus monthly bonus (OTE up to £60k)** **Manchester City Centre - 10 minute walk from MCC/Arndale** **Flexible start date (**Full time)** We have a brand-new opening for an...
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Contact Centre Team Leader
2 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderPermanentUp to £32,000ManchesterHamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.The role requires working...
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Contact Centre Team Leader
2 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderPermanentUp to £32,000ManchesterHamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.The role requires working...
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Contact Centre Team Leader
22 hours ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Leader
20 hours ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team LeaderJob SummaryHamilton Woods Associates is seeking a skilled Contact Centre Team Leader to provide supervision to their out-of-hours call team. The team provides emergency response to security, CCTV, door entry, ASB, and repairs issues.Key Responsibilities• Provide leadership and guidance to the out-of-hours call team• Ensure...
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Contact Centre Team Lead
2 days ago
Manchester, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: We are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.Key Responsibilities:Supervise a team of contact centre agents providing emergency response to security, CCTV, door entry, ASB, and repairs.Work a 4 on 4 off shift pattern, including evenings and...
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Contact Centre Team Lead
2 days ago
Manchester, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: We are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.Key Responsibilities:Supervise a team of contact centre agents providing emergency response to security, CCTV, door entry, ASB, and repairs.Work a 4 on 4 off shift pattern, including evenings and...
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Contact Centre Team Leader
2 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff to deliver a high-quality service,...
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Contact Centre Team Leader
2 days ago
Manchester, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff to deliver a high-quality service,...
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Contact Centre Team Leader Position
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeJob OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.The successful candidate will be responsible for supervising our out of hours call team, providing emergency response to issues surrounding security, CCTV, door entry, ASB, and repairs.The role requires working shifts of 6pm-6am with a 4 on 4...
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Contact Centre Team Leader Position
1 week ago
Manchester, United Kingdom Hamilton Woods Full timeJob OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.The successful candidate will be responsible for supervising our out of hours call team, providing emergency response to issues surrounding security, CCTV, door entry, ASB, and repairs.The role requires working shifts of 6pm-6am with a 4 on 4...
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Contact Centre Team Leader
3 months ago
Manchester, United Kingdom Simpson Millar LLP Full time**Contact Centre Team Manager** **Permanent** **Salary**: Up to £30,000 plus an on-target bonus**Location:* Manchester/Hybrid If your background is call centre or contact centre based and you’re ready for your next challenge, this could be THE role for you. We’re seeking an established Team Manager to join our team to help us go from good to great. As...
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Contact Centre Team Leader
2 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeJob DescriptionJob Title: Contact Centre Team LeaderJob Summary:We are seeking an experienced Contact Centre Team Leader to join our team at Hamilton Woods. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who provide a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols,...
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Contact Centre Team Leader
2 weeks ago
Manchester, United Kingdom Hamilton Woods Full timeJob DescriptionJob Title: Contact Centre Team LeaderJob Summary:We are seeking an experienced Contact Centre Team Leader to join our team at Hamilton Woods. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who provide a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols,...
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Contact Centre Team Leader Position
4 days ago
Manchester, United Kingdom Hamilton Woods Full timeJob OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.The successful candidate will be responsible for supervising our out of hours call team, providing emergency response to issues surrounding security, CCTV, door entry, ASB, and repairs.The role requires working shifts of 6pm-6am with a 4 on 4...
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Contact Centre Team Leader Position
4 days ago
Manchester, United Kingdom Hamilton Woods Full timeJob OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Hamilton Woods Associates.The successful candidate will be responsible for supervising our out of hours call team, providing emergency response to issues surrounding security, CCTV, door entry, ASB, and repairs.The role requires working shifts of 6pm-6am with a 4 on 4...
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Contact Centre Team Leader
3 months ago
Manchester, United Kingdom Simpson Millar LLP Full time**Contact Centre Team Manager** **Contract**:12 months fixed term contract (maternity cover) **Salary**: Up to £30,000 plus an on-target bonus **Location**: Manchester/Hybrid If your background is call centre or contact centre based and you’re ready for your next challenge, this could be THE role for you. We’re seeking an established Team Manager to...