Service Manager
4 weeks ago
About Cartrefi Cymru Co-operative
Cartrefi Cymru Co-operative is a not-for-profit charity established in 1989 by a group of parents and activists. We support people with learning disabilities in Wales, employing 1200 staff, supporting 650 individuals, and having 1000s of friends, family, and supporters. Our values of Respect, Enable, and Safeguard are at the heart of everything we do.
Job Opportunity
We are seeking a Service Manager to lead the day-to-day operation of our support service. As a Service Manager, you will promote independence for the people we support, enabling them in an innovative, person-centred, and flexible way.
Key Responsibilities
You will provide motivational leadership and direction to your team, ensuring they deliver quality, person-centred support. You will build positive relationships with all stakeholders, putting our vision and values into action to deliver an excellent service.
Requirements
- Excellent people skills
- Reliability and commitment
- Professional and empathetic communication
- Ability to work under pressure
- Teamwork and collaboration
- Flexibility, including sleep ins, evenings, and weekends
- Valid driver's license and willingness to travel
- Care management experience and QCF Level 3 qualification
What We Offer
- Attractive salary
- Career progression opportunities
- Company Pension Scheme
- Healthcare Plan
- Employee Assistance Programme and wellbeing support
- Full management training
- DBS and SCW registration fees
- Cooperative events and activities
Disclosure and Barring Service
We are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.
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