Sales Executive for Weddings and Special Events

3 weeks ago

Chester, Cheshire, United Kingdom Chester Zoo Full time

Position Overview

Join our dynamic Venue Sales team in a remarkable setting at the UK's premier zoo.

In this role, you will be responsible for optimizing revenue from Chester Zoo's exceptional facilities, including our beautiful wedding and events venue, The Square. Your focus will be on the sales and coordination of weddings and special occasions, such as festive gatherings, milestone celebrations, and other significant events. Discover more about our unique venues and events here.

Your Responsibilities:

  • Lead the charge in enhancing venue sales for Chester Zoo, ensuring we generate income and surplus through the sale and planning of events that are engaging, inspiring, and relevant; maximizing business development opportunities to deliver a world-class customer experience.
  • Work towards achieving departmental income and KPI targets while maximizing operational surplus through effective planning, commercial activities, sales initiatives, and cost management.
  • Oversee the execution of all events, establishing timelines, managing invoicing and contracts, and delegating tasks to the broader team. Additionally, support the delivery of complex, high-profile, and large-scale events, including senior-level liaison, contract negotiation, and management as needed.

Compensation and Benefits:

  • Permanent employment contract.
  • Annual salary of £28,612.83 based on a 40-hour workweek, typically Monday to Friday, with occasional weekend or evening shifts as required.
  • 33 days of annual leave.
  • Annual holiday buy/sell scheme.
  • Staff pass for zoo visits during your time off, along with multiple complimentary tickets for friends and family.
  • Cycle to work scheme.
  • Healthcare plan and employee assistance program.
  • Discounted gym membership.
  • Discounts on cinema tickets, restaurants, high street shops, and more through Perks.
  • Pension scheme with generous employer contributions up to 9%.

Candidate Requirements:

  • Demonstrated experience in a Sales Executive capacity, preferably in environments such as visitor attractions, large hospitality venues, or extensive visitor operations.
  • Outstanding customer service skills in a customer-focused setting.
  • Ability to balance customer needs and service capabilities while ensuring profitability.
  • A natural salesperson with the aptitude to identify commercial opportunities and see them through to execution.
  • Excellent communication and interpersonal skills, capable of engaging with a diverse range of individuals, including external clients, suppliers, and internal colleagues.
  • Strong organizational and time management skills, with a keen eye for detail and accuracy.
  • Proficient in computer applications, particularly EPOS and IT systems, including Excel and other Microsoft products.

Desirable Qualifications:

  • A proven track record in business development and proactive sales.

Why Chester Zoo?

At Chester Zoo, we are a passionate team of conservationists, scientists, educators, and visitor experience professionals, all dedicated to making our zoo the best in the world and contributing to a better planet. With ambitious goals and exciting plans, we foster an inclusive and diverse workplace, comprising 600 permanent and 500 seasonal team members. We value the investment in our colleagues and are committed to supporting their career development as we embark on this exciting journey together.

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