Event Coordinator

5 days ago


Chester, Cheshire, United Kingdom Chester Zoo Full time
About the Role

We are seeking a highly motivated and customer-focused Event Team Member to join our Food & Beverage department at Chester Zoo. As an Event Team Member, you will play a key role in ensuring the smooth operation of events across the zoo, providing exceptional customer service and contributing to the overall success of our events.

Key Responsibilities
  • Assist the Events Management team in the planning and execution of events, including weddings, private parties, and corporate functions.
  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the Food & Beverage team to deliver high-quality food and beverage services.
  • Contribute to the setup, break down, and preparation of events, ensuring a seamless experience for guests.
  • Support the wider Food & Beverage team and other commercial teams on non-event days.
Requirements
  • Experience working in a hospitality setting, preferably in events or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Good numeracy and literacy skills, with experience handling cash and operating a point-of-sale system.
  • Ability to work under pressure and in a fast-paced environment, with a focus on delivering high-quality results.
What We Offer
  • A competitive hourly rate of £11.44, with opportunities for additional hours during peak periods.
  • A permanent contract with a minimum of 20 hours per week, with the potential for more.
  • A range of benefits, including annual leave, holiday buy/sell scheme, staff pass, and complimentary tickets for friends and family.
  • Opportunities for career development and growth within the organization.

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