Lead Reception Coordinator

4 weeks ago


London, Greater London, United Kingdom Maven Full time

Position Overview:

We are seeking a Lead Reception Coordinator who excels in creating memorable experiences for our guests. If you possess a charismatic personality, enjoy engaging with visitors, and are dedicated to your role, this position is for you.

KEY BENEFITS:

  • Flexible scheduling options
  • Participation in service charge distribution
  • 50% discount for you and up to five guests at our establishments
  • Complimentary lunch on your birthday
  • Generous referral bonuses for bringing in new talent
  • Discounts at various retail outlets
  • Opportunities for apprenticeships to gain qualifications while working
  • Access to financial management tools through Wagestream
  • Support from the award-winning Hospitality Action Charity, including an Employee Assistance Program
  • Mentorship opportunities through the Otolo program
  • Comprehensive learning and development programs across the organization

QUALIFICATIONS:

  • Minimum of one year of experience in a similar high-traffic environment
  • Exceptional communication skills with a friendly and welcoming demeanor
  • Experience with reservation systems, preferably Open Table and Collins
  • Familiarity with administrative duties, including handling calls and inquiries
  • Capability to organize seating arrangements and events
  • Professional appearance and presentation

WORKING WITH US:

As a growing hospitality group, we pride ourselves on our vibrant venues and sports bars. We offer numerous opportunities for career advancement and personal growth.

Our core values of Excellence, Passion, Integrity, and Challenge guide our operations and culture.

We are committed to being an equal opportunity employer, valuing diverse backgrounds, skills, and perspectives in our workforce.

The compensation structure includes a base hourly rate supplemented by service charge, distributed through a Tronc Point system, providing an estimated historical income.

If you are interested in this opportunity, we encourage you to consider applying.



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