Wellness Reception Coordinator

4 weeks ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Wellness Reception Coordinator

About Hyatt Corporation

At Hyatt, we pride ourselves on creating exceptional experiences for our guests. As a leading hospitality brand, we are committed to providing a welcoming environment that reflects our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing.

Role Overview

The Wellness Reception Coordinator plays a vital role in ensuring that guests receive a warm welcome and seamless service as they enter our spa facilities. This position is integral to maintaining a high standard of guest satisfaction and operational efficiency.

Key Responsibilities

  • Welcome guests upon arrival, ensuring a friendly and professional atmosphere.
  • Manage and coordinate spa appointments, ensuring optimal scheduling and guest preferences are met.
  • Maintain a clean and organized reception area, ensuring all supplies are adequately stocked.
  • Provide outstanding customer service by responding to guest inquiries and offering detailed information about spa services and promotions.
  • Assist in food and beverage service within the spa area.
  • Perform administrative duties including payment processing, phone management, and maintaining client records.

Candidate Profile

The ideal candidate will have a background in hospitality or wellness services, showcasing strong organizational and multitasking abilities. A passion for delivering exceptional service and a solid understanding of spa treatments are essential for success in this role.

Benefits of Joining Our Team

  • Enjoy 12 complimentary nights annually at Hyatt Hotels worldwide.
  • Access discounted hotel stays for you and your loved ones from day one.
  • Complimentary uniform provided and laundered.
  • Membership to Headspace and access to our Employee Assistance Programme.
  • 50% discount on food and beverages at selected Hyatt Hotels.
  • Opportunities for continuous learning and career advancement within Hyatt's global network.

At Hyatt, we believe in fostering a diverse and inclusive workplace where every individual is valued. We invite you to explore a career with us, where your unique contributions will be celebrated and your growth supported.

Next Steps:

If you are ready to embark on a rewarding career journey, we encourage you to consider the Wellness Reception Coordinator position with Hyatt Corporation.

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