Wellness Reception Coordinator

4 weeks ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Wellness Reception Coordinator

Overview

Join the team at Hyatt Corporation, where we are dedicated to providing exceptional hospitality experiences. As a Wellness Reception Coordinator, you will play a vital role in creating a welcoming atmosphere for our guests.

Key Responsibilities

· Warmly greet and assist guests upon their arrival at the wellness center, ensuring a seamless check-in experience that leaves a lasting positive impression.

· Effectively manage and coordinate appointments for various wellness treatments, ensuring that guest preferences and therapist availability are thoughtfully considered.

· Maintain a clean, organized, and inviting reception area, ensuring that all guests feel welcomed and valued.

· Deliver outstanding customer service by responding to guest inquiries and providing detailed information about available wellness services, promotions, and facilities.

· Support the team by taking orders and serving refreshments to guests within the wellness center.

· Handle various administrative duties, including processing payments, managing phone communications, maintaining client records, and overseeing correspondence.

Candidate Profile

We are looking for individuals with a proven background in wellness or hospitality services, showcasing strong organizational and multitasking abilities. A solid understanding of wellness treatments, paired with a commitment to delivering exceptional service, is essential.

Benefits of Joining Our Team

· Enjoy 12 complimentary nights annually at Hyatt properties worldwide.

· Benefit from discounted hotel stays for you and your loved ones from your first day.

· Receive a complimentary uniform that is laundered for you.

· Access to a Headspace membership and our Employee Assistance Programme.

· Indulge in a 50% discount on food and beverages when dining as a guest at select Hyatt locations.

· Engage in continuous learning and development opportunities that pave the way for career advancement within Hyatt's global network.

At Hyatt, we prioritize the well-being of our team members, fostering a culture of empathy, integrity, respect, inclusion, experimentation, and well-being. Joining our team means becoming part of a diverse and inclusive family that values individuality and promotes a sense of belonging.

Next Steps: We invite you to explore this opportunity as a Wellness Reception Coordinator and discover the potential for growth and fulfillment within Hyatt Corporation.

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