Current jobs related to Reception Shift Lead - London, Greater London - Morris House Group Practice
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Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our reception services.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our reception services.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our reception services.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
3 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
3 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
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Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our reception team, you will be responsible for providing exceptional patient care, leading the team through positive role modeling, and ensuring the smooth operation of our reception services.Main...
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Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our reception team, you will be responsible for providing exceptional patient care, leading the team through positive role modeling, and ensuring the smooth operation of our reception services.Main...
-
Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesSupervise and guide the reception and...
-
Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesSupervise and guide the reception and...
-
Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
3 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front-line team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
3 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front-line team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main Duties and ResponsibilitiesProvide supervision and guidance to...
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Reception Shift Lead
1 month ago
London, Greater London, United Kingdom Morris House Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced Reception Shift Lead to join our dynamic team at Morris House Group Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our reception services.Main ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesProvide supervision and guidance to the...
-
Reception Shift Lead
4 weeks ago
London, Greater London, United Kingdom Morris House Group Practice Full timeAbout the RoleWe are seeking a highly organized and communicative Reception Shift Lead to join our dynamic team at Morris House Group Practice. As the first point of contact for patients and staff, you will provide exceptional customer service, ensuring a smooth and efficient experience for all.Key ResponsibilitiesProvide supervision and guidance to the...
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Reception Team Leader
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Reception Shift Lead
2 months ago
About Morris House Group Practice
Morris House Group Practice is a dynamic and caring healthcare organization serving a diverse patient population. We are committed to delivering high-quality patient care and services.
Job Summary
We are seeking a highly skilled and experienced Reception Shift Lead to join our team. The successful candidate will provide leadership, supervision, and guidance to the reception and administration team, ensuring the delivery of a caring and efficient service to our patients.
Main Responsibilities
- Provide supervision and guidance to the reception and administration team, promoting positive role modeling and example.
- Act as the communication link between the management team and reception staff, ensuring effective communication and collaboration.
- Support the Practice Manager, Assistant Practice Manager, and Operations Manager in implementing continuous improvement change initiatives.
- Ensure that the reception team receives, assists, and directs patients in accessing the appropriate service or healthcare professional in a caring, courteous, and effective manner.
- Lead the team through positive role modeling and example, promoting a positive and friendly image to patients and other visitors.
- Ensure the implementation of practice procedures and policies, maintaining a safe and efficient working environment.
- Provide general assistance to the practice team, resolving queries and problems from patients.
- Assist the practice in achieving target-based functions, such as Quality and Outcomes Framework or Locally Commissioned Services.
- Maintain a thorough knowledge of practice procedures and ensure the reception team works in accordance with protocols.
- Plan the reception rota with the Operations Manager, ensuring adequate cover at all times, including during periods of staff absence and to accommodate lunch and staff breaks.
- Quickly resolve any IT issues, including problems with printers, EMIS system, calling board, and check-in machine.
- Train new and existing staff to ensure they are able to undertake their role effectively.
Person Specification
- High level of numeracy and literacy, as demonstrated through GCSE or A-level qualifications or equivalent.
- Ability to coordinate and lead a team to achieve goals, with exemplary communication skills with patients.
- Ability to de-escalate situations and manage critical situations, with a high level of ability to use EMIS.
- Experience of working with others in a practice, with knowledge of internal General Practice processes and procedures.
- Ability to meet tight deadlines and keep up with change, with organizational and logistical skills.
