General Manager

6 days ago

London, Greater London, United Kingdom Booko Brothers General Contractors Full time
Job Description

Company Overview

Booko Brothers General Contractors is a dynamic, venture capital-backed hospitality tech start-up with huge growth ambitions. We are re-inventing the world's largest industry by shaping a young and dynamic tech company.

Job Summary

We are seeking an enthusiastic and visionary leader with a proven track record in driving operational excellence to join our team as a General Manager. As a General Manager, you will support the Area Manager in launching and managing local operations, ensuring efficient oversight of our apartments and partner network.

Key Responsibilities

  • Manage and launch local operations, focusing on delivering exceptional guest experiences, profitability, and business growth.
  • Manage and own budgets and P&L across multiple buildings in London.
  • Define and scope team goals based on company-wide OKRs and lead the team to deliver exceptional results.
  • Take on the responsibility for hiring, onboarding, and offboarding team members.
  • Develop cross-functional partnerships, actively solve problems, and unblock team members while positively challenging and encouraging participation.
  • Be an active role model for Booko Brothers General Contractors' mission, strategy, and culture.

Requirements

  • 3+ years of experience working in operations or hospitality with P&L ownership.
  • Customer service-driven attitude and passion for delivering world-class guest experiences.
  • Strong problem-solving skills, with the ability to proactively anticipate and address potential issues.
  • Experience in hiring, onboarding, offboarding, and leading a team.
  • Excellent communication and time management skills.
  • Fluency in English.

What We Offer

  • The opportunity to re-invent the world's largest industry by shaping a young and dynamic tech company with huge growth ambitions.
  • Employee stock option plan.
  • Unlimited holidays.
  • Free nights and generous discounts at Booko Brothers General Contractors locations.
  • Voluntary Health Insurance.
  • Oliva mental well-being platform access.
  • Sports subscription with Gympass.
  • Enhanced parental leave policies.
  • Mobile phone call compensation.
  • Development and growth opportunities.
  • Regular team events and weekly team lunches.
  • Pet-friendly and comfortable office.
  • Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.

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