Implementation Engagement Manager

6 days ago

London, Greater London, United Kingdom Legal & General Full time
About the Role

We are seeking a highly skilled and experienced Client Implementation Manager to join our team at Legal & General. As a key member of our Asset Management division, you will play a critical role in supporting the growth and retention of our Corporate business.

Key Responsibilities
  • Support the Corporate Implementation Team in providing a comprehensive service to clients, including project management, organisation, and communication.
  • Assist in the process of transferring business to Legal & General, including DC workplace products and IOP activity.
  • Produce and lead on the production of project documentation, including project plans and transition process maps.
  • Work closely with the DC Pensions Distribution team to maximise new business opportunities at tender, beauty parade, and site visit stages.
  • Liaise with DC Workplace Operations, Communication, and Change colleagues to support and oversee all aspects of the project process.
  • Ensure effective communication with all parties involved in the implementation, both internal and external to Legal & General.
  • Review and maintain project plans, transition process maps, and other relevant project management templates to improve quality and efficiency.
  • Keep divisional MI relating to agreed projects up to date in real time via Salesforce.
  • Hold post-implementation reviews with agreed clients to ensure feedback is collated and shared appropriately.
Requirements
  • Experience and knowledge of workplace pension product solutions and the marketplace.
  • Demonstrable communication skills, with the ability to articulate and convey information in a clear and compelling manner.
  • Excellent Microsoft Office skills.
  • Ability to build good working relationships with professionals across the business, internally and externally.
  • Excellent attention to detail and a focus on improving business performance through exceptional content.
About Us

Legal & General is a leading financial services group and major global investor. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone. We strive to be open, mindful, and inclusive, and are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.

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