Implementation Lead

6 days ago

London, Greater London, United Kingdom Project and Implementation Managers Full time

Job Summary

We are seeking a seasoned Project Manager to lead global and regional projects across multiple countries within the Corporate pillar of Flight Centre. The ideal candidate will have a strong delivery background, deep experience using SAFe and other project delivery methodologies, and sound analytical skills.

Key Responsibilities

  • Execute projects with a focus on achieving business objectives within set deadlines and budget constraints.
  • Align project outcomes with strategic business priorities and success metrics.
  • Collaborate proactively with product, technology, and wider business teams.
  • Develop and maintain comprehensive end-to-end project plans.
  • Work closely with resource managers to allocate and optimize resources based on project priorities and requirements.
  • Identify, assess, and mitigate potential risks and issues that may impact project success.
  • Establish and enforce quality standards for project deliverables.
  • Regularly monitor and report project progress to senior stakeholders.
  • Encourage a culture of continuous learning and development within the project team.

Requirements

  • Proven experience as an end-to-end project manager with a focus on business-driven projects is mandatory.
  • 5+ years managing projects with mass customer migrations.
  • Demonstrated, hands-on experience in project delivery methodologies and best practices, including Agile.
  • Effective communication and interpersonal abilities, including strong negotiation and conflict resolution skills, across a global, matrixed business.
  • Analytical mindset with a focus on continuous improvement.
  • Scaled Agile and qualifications in Project Management (e.g. PMBOK, Prince2) or Lean related disciplines are mandatory.

What We Offer

  • Discounted travel for family and friends - booked by our in-house travel team.
  • Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries.
  • Fun culture with industry-renowned social events.
  • Active Hour - an hour set aside each week to spend on your well-being.
  • Bronze-level health cash plan - claim cash back against a range of medical services.
  • Plus so much more.

Our Philosophy

We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.

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