Accounts Receivable Coordinator

6 days ago


Woking, Surrey, United Kingdom Page Personnel Finance Full time

Job Summary

Page Personnel Finance is seeking an experienced Accounts Receivable Administrator to join their team in Woking. As an Accounts Receivable Administrator, you will be responsible for managing the day-to-day activities of the accounts receivable function, ensuring timely and accurate processing of customer payments and resolving any discrepancies.

Key Responsibilities

  • Liaise with property agents, concierge services, and third-party intermediaries to resolve customer inquiries and issues related to energy metering, billing, and payments.
  • Handle customer inquiries and provide assistance in setting up new supply contracts, including direct debit payments.
  • Open new customer accounts and close existing ones, ensuring accurate and timely processing of customer payments.
  • Reconcile meter and consumption data for customer supplies and resolve any discrepancies in advance of bill runs.
  • Manage billing and collections activities, including setting payment plans and direct debit reviews.
  • Assist in resolving customer queries and complaints related to energy supply, bills, and charges.
  • Action 'Change of Tenancy' processes for outgoing and incoming domestic energy customers.
  • Set up new commercial customer accounts and ensure accurate price tariff data is uploaded.
  • Collect and report sales ledger invoicing and payments allocation from direct debit payments and other receipts.
  • Identify accounts at risk of bad debt and escalate to management.
  • Provide account reconciliations and breakdowns and handle the issue of credit notes for adjustments to customer bills.
  • Maintain and update accurate customer records in compliance with data security standards.
  • Support process analysis and identify key areas for improvement.
  • Collaborate with cross-functional teams to implement changes.

Requirements

  • Experience in accounts receivable or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Knowledge of data security standards and compliance.
  • Ability to work collaboratively with cross-functional teams.

What We Offer

  • A competitive salary of £30,000 - £35,000.
  • A hybrid role with a mix of office and remote work.


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