Accounts Receivable Coordinator
2 days ago
Job Summary
We are seeking an experienced Accounts Receivable Assistant to join our team at Page Personnel Finance. As an Accounts Receivable Assistant, you will play a crucial role in ensuring the smooth operation of our financial processes.
Key Responsibilities
- Commercial and Customer Interactions
- Assist in the day-to-day administration of all commercial and customer-related interactions concerning invoicing, billing, and customer transactions.
- Team Collaboration
- The post sits within a team whose principal purpose is to ensure all related business activities are executed effectively.
- Financial Accuracy and Compliance
- Invoices from sales are calculated and billed expediently, accurately, and all other customer transactions are provided to a consistently high quality.
- Customer Service and Support
- The role's responsibilities include being a point of contact for new and existing customers enquiring about opening and closing accounts, meter readings, and all aspects of the role.
- Process Improvement and Development
- The role will also entail supporting company processes, identifying areas for improvement, designing and implementing process changes, and monitoring the results to ensure that the new processes are successful.
- Technical Skills
- This role combines both customer-facing activities and the use of back-office systems.
- Soft Skills
- As a result, the role demands high standards of customer service combined with good levels of numeracy and accuracy when interpreting information provided by metering and billing systems.
Requirements
- Accounts Receivable Experience
- Previous experience in accounts receivable or a related field is essential.
- Process Improvement and Development
- Good improvements to processes and a clear demonstration of this.
- Customer Service and Communication
- Capable of working to a consistently high standard in a customer-facing role.
- Interpersonal and Communication Skills
- Good communication and inter-personal skills including the ability to clearly explain complex matters to customers.
- Conflict Resolution
- The ability to act calmly and effectively in potentially confrontational situations.
- Education and Training
- May be working towards an accountancy degree.
What We Offer
- Salary
- £25k-35k per annum.
- Working Arrangements
- Hybrid working arrangements.
- Holiday Entitlement
- 25 days holiday plus bank holidays.
- Pension Scheme
- Access to a pension scheme.
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