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Senior Risk Management Coordinator

2 months ago


Woking, Surrey, United Kingdom Gallagher Full time
About the Role

We are seeking a highly skilled and experienced Risk Management Team Lead to join our team at Gallagher. As a key member of our organization, you will play a vital role in driving positive change and helping clients build environments where employees thrive.

Key Responsibilities
  • Support the Implementation of New Employee Benefits: Collaborate with our new business coordinators and client owners to implement new employee benefits, ensuring seamless integration and effective communication.
  • Anticipate and Respond to Client Needs: Proactively anticipate and respond to the needs of our Account Executive team, providing exceptional client service and ensuring timely resolution of queries.
  • Proactively Support Account Executives: Offer comprehensive support to our Account Executives in all aspects of their work, including training, development, and performance management.
  • Manage Training Needs and PDP Requirements: Identify and manage the training needs and Professional Development Plan (PDP) requirements of our Account Executives, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Maintain a Comprehensive Understanding of Risk and Healthcare Systems: Stay up-to-date with the latest developments in risk and healthcare systems, providing expert guidance and support to our clients and team members.
  • Assist in Identifying New Business Opportunities: Collaborate with our Account Executives to identify new business opportunities and develop strategies to capitalize on these opportunities.
  • Identify Potential Unprofitable Clients: Analyze client data and identify potential unprofitable clients, working closely with management to develop strategies to address these issues.
  • Evidence of Continuing Professional Development: Demonstrate a commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
  • Strong Technical Knowledge of Risk and Healthcare Employee Benefits: Possess a deep understanding of risk and healthcare employee benefits, including industry exams and Continuing Professional Development (CPD) requirements.
  • Develop Core Skills in Communication, Questioning, Listening, Report Writing, and Presenting: Develop and maintain strong core skills in communication, questioning, listening, report writing, and presenting, ensuring effective communication with clients and team members.
  • Proficient in Microsoft Office and Internal Systems: Possess proficiency in Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems and databases.
  • Demonstrable Experience in a Similar Role: Bring a strong track record of experience in a similar role in Financial Services or financial services administration, with a proven ability to deliver results in a fast-paced environment.
  • Strong Customer Service and Relationship Building Skills: Possess excellent customer service and relationship building skills, with a strong ability to build and maintain strong relationships with clients and team members.
  • High Level of Accuracy and Attention to Detail: Demonstrate a high level of accuracy and attention to detail, with a strong ability to produce high-quality documentation and reports.
  • Ability to Travel: Possess a valid driving license and be able to travel to various locations, with a strong ability to work in a fast-paced environment.
Benefits
  • Competitive Salary: Receive a competitive salary, commensurate with experience and qualifications.
  • Minimum 25 Days Holiday: Enjoy a minimum of 25 days holiday, plus bank holidays, with the option to 'buy' extra days.
  • Defined Contribution Pension Scheme: Participate in a defined contribution pension scheme, with Gallagher contributing to your retirement savings.
  • Life Insurance: Receive life insurance, paying 4x your basic annual salary, with the option to top-up to 10x.
  • Health Cash Plan or Private Medical Insurance: Choose from a health cash plan or private medical insurance, providing comprehensive health coverage.
  • Employee Stock Purchase Plan: Participate in an employee stock purchase plan, offering company shares at a discount.
  • Share Incentive Plan: Participate in a share incentive plan, HMRC approved and tax-effective.
  • Critical Illness Cover: Receive critical illness cover, providing financial protection in the event of a serious illness.
  • Discounted Gym Membership: Enjoy discounted gym membership, with access to over 3,000 gyms nationally.
  • Season Ticket Loan: Receive a season ticket loan, providing financial support for travel to work.
  • Discounted Voucher Portal: Access a discounted voucher portal, offering savings on everyday purchases.
About Gallagher

Gallagher is a leading insurance broker and risk management firm, committed to delivering exceptional service and results to our clients. We value inclusion and diversity, embracing the unique perspectives and experiences of our employees. Our organization is Disability Confident Committed, ensuring our recruitment process is inclusive and accessible. We believe in equal employment opportunity, prohibiting any form of discrimination based on protected characteristics. Join us in our mission to drive positive change and help clients build environments where employees thrive.