Hotel Operations Manager
2 weeks ago
Lydiard Hotel & Conference Centre is seeking a dedicated and experienced Operational Duty Manager to join our team.
In this role, you will play a vital part in ensuring the smooth daily operations of our hotel, providing exceptional service to all guests and users. Your responsibilities will encompass a wide range of tasks, including:
- Supervising front-of-house staff and guest services
- Managing alcohol license compliance
- Overseeing function room transitions
- Creating and managing staff rosters
- Collaborating with colleagues and departments to ensure seamless operations across all areas
- Supporting the Designated Premises Supervisor (DPS) in managing Health and Safety regulations and risk assessments
- Assisting the events team with event management duties
This position requires a commitment to weekend work, late shifts, and a 5-over-7 shift pattern.
Essential Requirements:
- Previous experience in the hotel, hospitality, and customer service industries, with supervisory/management responsibilities
- Fluency in English (as required by Part 7 of the Immigration Act) for effective performance in a customer-facing role
If you possess the necessary skills and experience, we encourage you to apply.
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