Hotel Operations Manager

2 weeks ago


Swindon, Swindon, United Kingdom Swindon Borough Council Full time

Lydiard Hotel & Conference Centre is seeking a dedicated and experienced Operational Duty Manager to join our team.

In this role, you will play a vital part in ensuring the smooth daily operations of our hotel, providing exceptional service to all guests and users. Your responsibilities will encompass a wide range of tasks, including:

  • Supervising front-of-house staff and guest services
  • Managing alcohol license compliance
  • Overseeing function room transitions
  • Creating and managing staff rosters
  • Collaborating with colleagues and departments to ensure seamless operations across all areas
  • Supporting the Designated Premises Supervisor (DPS) in managing Health and Safety regulations and risk assessments
  • Assisting the events team with event management duties

This position requires a commitment to weekend work, late shifts, and a 5-over-7 shift pattern.

Essential Requirements:

  • Previous experience in the hotel, hospitality, and customer service industries, with supervisory/management responsibilities
  • Fluency in English (as required by Part 7 of the Immigration Act) for effective performance in a customer-facing role

If you possess the necessary skills and experience, we encourage you to apply.



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