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Housekeeping Team Leader

2 months ago


Swindon, Swindon, United Kingdom Village Hotels Full time
About Village Hotels

Village Hotels is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our hotels are designed to provide a unique blend of comfort, convenience, and entertainment, making us a popular choice for both business and leisure travelers.

Job Summary

We are seeking a highly motivated and experienced Housekeeping Team Leader to join our team at Village Hotels. As a key member of our housekeeping team, you will be responsible for ensuring that our hotel rooms and public areas are clean, comfortable, and well-maintained. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and advance your career.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional housekeeping standards and lead your team to deliver outstanding results.
  • Team Management: Supervise and motivate a team of housekeeping staff to ensure that they are working efficiently and effectively.
  • Quality Control: Conduct regular quality checks to ensure that our hotel rooms and public areas meet our high standards.
  • Guest Satisfaction: Work closely with our front-of-house team to ensure that our guests receive exceptional service and have a memorable stay.
  • Training and Development: Provide training and support to your team to help them develop their skills and advance their careers.
Requirements
  • Experience: Proven experience in a housekeeping or hospitality role, with a strong track record of delivering exceptional results.
  • Leadership Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Attention to Detail: A keen eye for detail and a commitment to delivering high-quality results.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Opportunities for Advancement: The opportunity to develop your skills and advance your career in a dynamic and fast-paced environment.
  • Collaborative Team Culture: A collaborative and supportive team culture, where you will be valued and respected as an individual.