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Housekeeping Team Lead

2 months ago

Swindon, Swindon, United Kingdom Village Hotels - Swindon Full time
About the Role

We are seeking a highly motivated and experienced Assistant Housekeeping Manager to join our team at Village Hotels - Swindon. As a key member of our Housekeeping department, you will play a vital role in ensuring our guests receive an exceptional experience.

Key Responsibilities
  • Lead by Example: Demonstrate a strong work ethic and lead your team to deliver exceptional cleanliness standards across the hotel.
  • Recruit, Train, and Develop: Support the Housekeeping Manager in recruiting, training, and developing a talented team of housekeepers.
  • Drive Guest Satisfaction: Ensure that every guest receives a warm and welcoming experience, from check-in to check-out.
  • Maintain High Standards: Oversee the maintenance of high cleanliness standards throughout the hotel, including public areas and guest rooms.
  • Collaborate with Colleagues: Work closely with other departments, including Front Office and Maintenance, to ensure seamless operations.
  • Monitor and Improve: Continuously monitor and improve housekeeping processes and procedures to ensure efficiency and effectiveness.
Requirements
  • Leadership Experience: Proven experience in a leadership role, preferably in a similar environment.
  • Attention to Detail: A keen eye for detail and a commitment to delivering exceptional cleanliness standards.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Problem-Solving: Ability to think critically and solve problems effectively in a fast-paced environment.
  • Flexibility: Willingness to work flexible hours, including weekends and bank holidays, as required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a range of perks and rewards.
  • Opportunities for Growth: Opportunities for career advancement and professional development within our company.
  • Collaborative Team Environment: A supportive and collaborative team environment, with a focus on teamwork and mutual respect.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.