Business Operations Specialist

1 week ago

London, Greater London, United Kingdom Anchor Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Anchor. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our office and supporting our staff in their daily tasks.

Key Responsibilities
  • Implement and maintain effective administrative systems to meet location, customer, and external requirements.
  • Provide accurate information as required and ensure administrative processes and documentation are in place.
  • Manage transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager.
  • Comply with CQC essential standards and Anchor procedures.
Requirements
  • Level 2 Business Administration or Customer Service Level 2.
  • Previous experience of working in an office environment.
  • Understanding of financial procedures, debt management, income collection, and payroll processes, along with budget management.
  • Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.
Desirable Skills
  • Computer literate with experience of a variety of IT packages.
  • Well-organized with good planning skills.
  • Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.
About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit, which means every penny we make or save is invested in the people who live with us, the places they live, and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development, and improved facilities.

What We Offer
  • Gym, fitness, and wellbeing discounts.
  • Mental health support.
  • Flexible working options.
  • Pension plan – contribute between 4% and 8% and we'll match it or better.
  • Quick and easy pension transfer service.
  • Savings and financial advice, loans, free life assurance.
  • Discounts on shopping, holidays, phones, technology, and more.
  • Ongoing personal and professional development programme.
  • Leadership Pathways online learning resources.
  • Career progression and promotion opportunities.
Our Values

We are proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+, and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice, and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

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