First Line Support Specialist
16 hours ago
Join Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.
Key Responsibilities:
- Provide first line support and diagnostics for customers
- Monitor customer equipment and identify potential issues
- Log, update, and close event management tickets in a timely manner
- Coordinate technical fault resolution and provide wide IT/communications understanding
Requirements:
- Experience in a first line service desk environment
- Excellent communication skills and ability to work with customers at all levels
- Good computer skills and ability to manage multiple applications
- BPSS check and additional background checks
What You'll Need to Succeed:
- Must have experience of working in a first line service desk environment
- Experience of triage and fault diagnosis is desired
- Excellent customer focus and understanding of key customer requirements
- Good PC skills including MS Office suite
Working with Hays Specialist Recruitment Limited:
We are a leading recruitment agency that specializes in permanent and temporary recruitment. By applying for this job, you accept our T&Cs, Privacy Policy, and Disclaimers.
-
First Line Support Specialist
3 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
3 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
4 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
4 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
7 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
7 days ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...
-
First Line Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...
-
First Line Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...
-
First Line Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...
-
First Line Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...
-
Help Desk Specialist
15 hours ago
Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: First Line SupportLocation: SheffieldJob Type: Full-timeRate: £201.81 - £232.56 per dayDuration: To 22/03/2025 + possible extensionIR35: In scopeAbout the Role:We are seeking a highly skilled and experienced First Line Support professional to join our team in Sheffield. As a First Line Support specialist, you will be responsible for providing...
-
Technical Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Cherry Professional Full timeJob DescriptionJob Title: Technical Support SpecialistJob Type: PermanentLocation: SheffieldJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Cherry Professional. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, resolving technical issues, and ensuring...
-
Second Line Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Searchability® Full time £26,000 - £30,000About the RoleWe are seeking a highly skilled Second Line Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and working collaboratively with our team to deliver outstanding results.Key...
-
Second Line Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Searchability® Full time £26,000 - £30,000About the RoleWe are seeking a highly skilled Second Line Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and working collaboratively with our team to deliver outstanding results.Key...
-
IT Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Corecom Consulting Full timeIT Support Specialist - Up to £25K - 4 Days On-SiteCorecom Consulting is a leading provider in the construction sector, actively expanding its support team.The IT Support Specialist will be tasked with delivering first-line assistance to internal personnel and partners. This position necessitates working in a split shift arrangement to ensure adequate...
-
IT Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Corecom Consulting Full timeIT Support Specialist - Up to £25K - 4 Days On-SiteCorecom Consulting is a leading provider in the construction sector, actively expanding its support team.The IT Support Specialist will be tasked with delivering first-line assistance to internal personnel and partners. This position necessitates working in a split shift arrangement to ensure adequate...
-
2nd Line Technical Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Searchability Full timeTechnical Support Role Overview We are seeking a skilled 2nd Line Technical Support Specialist to join our team in Sheffield. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients, resolving complex technical issues, and ensuring seamless support experiences. About the Role Provide...
-
2nd Line Technical Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Searchability Full timeTechnical Support Role Overview We are seeking a skilled 2nd Line Technical Support Specialist to join our team in Sheffield. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients, resolving complex technical issues, and ensuring seamless support experiences. About the Role Provide...
-
IT Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Intellect Group Full timeJob Summary:The Intellect Group is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be the first point of contact for all IT-related issues and queries within the firm. You will provide timely and efficient technical support, troubleshoot problems, and assist in maintaining the firm's IT...
-
IT Support Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Intellect Group Full timeJob Summary:The Intellect Group is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be the first point of contact for all IT-related issues and queries within the firm. You will provide timely and efficient technical support, troubleshoot problems, and assist in maintaining the firm's IT...