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First Line Support Specialist
2 months ago
Join Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.
Key Responsibilities:
- Provide first-line support and diagnostics for customers
- Monitor customer equipment and identify potential issues
- Log, update, and close event management tickets in a timely manner
- Collaborate with internal and external teams to resolve technical issues
Requirements:
- Experience in a first-line service desk environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of IT systems and software applications
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us:
Hays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing candidates in temporary and permanent roles. We are committed to providing exceptional service and support to our clients and candidates.
