IT Support Specialist

2 months ago


Sheffield, Sheffield, United Kingdom ITS Recruitment | ITS Works Full time
IT Support Technician

A dynamic and growing law firm is seeking a skilled IT Support Technician to provide first, second, and third-line support across their Chesterfield and Sheffield offices.

Key Responsibilities:
  • Handle IT queries via email, phone, or in person across two offices.
  • Manage Active Directory, Legal Applications, and IP Telephony systems.
  • Work closely with internal teams and external suppliers.
  • Assist in delivering technical projects.
  • Deliver a first-class customer service and contribute to the improvement of service delivery.
Requirements:
  • Proficiency in MS Windows, Servers, Active Directory, and Office 365.
  • Knowledge of cybersecurity and firewall management.
  • Strong analytical and troubleshooting skills.
  • Excellent interpersonal abilities.

This is a fantastic opportunity to work in a busy, but supportive and collaborative environment, and gain hands-on experience in systems administration and IT project work.


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