IT Support Specialist

4 weeks ago


Sheffield, Sheffield, United Kingdom Adria Solutions Ltd. Full time
IT Support Specialist - Sheffield

Adria Solutions Ltd. is seeking an experienced IT Support Specialist to join their team in Sheffield. As an IT Support Specialist, you will be responsible for providing software and hardware support for the company's diverse product portfolio.

  • Provide software and hardware support via phone and ticketing system.
  • Investigate and resolve support cases remotely.
Requirements:
  • Experience in a customer-focused role in a software environment.
  • Knowledge of IP Networking within a video environment (IP addressing, subnetting, routing, VLANs, TCP, UDP, Unicast, and Multicast transmission).
  • Hands-on experience in troubleshooting Windows-based operating systems, including Windows 10, Windows Server 2016, and 2019.
  • An understanding of databases – IBM DB2 and MS SQL.
  • An understanding of cloud technologies.
Benefits:
  • Hybrid working (3 days office, 2 remote)
  • Training and Development budgets
  • Flexible working


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