Business Operations Administrator

3 weeks ago


Gillingham, Kent, United Kingdom Andrews Recruitment Group Full time

Become an Integral Part of Our Team as an Office Support Specialist

Role Overview: In the position of Office Support Specialist, you will be essential in assisting our management by overseeing our operational systems and ensuring a smooth and outstanding experience for all stakeholders.

Location: To be determined

Compensation: Competitive salary package



Key Responsibilities

Core Duties:

Be the Face of Our Organization: Welcome and assist clients with a warm demeanor. You will serve as the initial point of contact, fostering enduring relationships with our esteemed clientele.

Client Engagement: Respond to incoming calls with positivity and professionalism, delivering exceptional service to all inquiries.

Maintain Order: Oversee and refresh our quotation and procurement documentation, ensuring all records are current and precise.

Craft Compelling Proposals: Generate persuasive client quotations that showcase the quality and value of our offerings.

Coordinate with Precision: Schedule training sessions with relevant organizations, managing notifications with accuracy and care.

Booking Expertise: Assist with course registrations via electronic communication and our management system, ensuring a seamless process for all involved.

Quality Control: Review prepared training documentation according to our established guidelines, ensuring thoroughness and correctness.

Support Our Trainers: Equip trainers with the necessary materials, information, and technical resources required for delivering high-quality training sessions.

Contract Preparation: Draft training agreements that reflect our professional standards and dedication to excellence.

Course Closure Assistance: Aid in finalizing course records by digitizing confirmation letters and archiving them appropriately.

Organizational Support: Assist in filing, creating certificates, and digitizing course documentation.

Results and Feedback Management: Help complete course result documentation and facilitate delegate evaluations and feedback analysis.



Why Join Us?

What We Offer:

Be part of a vibrant and dedicated team where your efforts will have a significant impact. You will play a key role in enhancing the experiences of everyone who interacts with our organization. If you are detail-oriented, enthusiastic, and enjoy engaging with people, we would love to hear from you.



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