Administrative Operations Associate

4 weeks ago


Gillingham, Kent, United Kingdom Lighthouse Safety Full time

Join Our Team as an Administrative Assistant

Lighthouse Safety is seeking a motivated and enthusiastic individual to become a vital part of our team. If you possess a Positive Mental Attitude and are eager to contribute to a dynamic and expanding Health and Safety Training and Consultancy organization, we want to hear from you

Key Responsibilities:

  • Welcome and assist course participants at our headquarters, establishing a welcoming presence and fostering relationships with clients.
  • Handle incoming calls professionally and efficiently.
  • Maintain and update quotation and purchase tracking spreadsheets.
  • Generate client quotations accurately and promptly.
  • Coordinate course bookings with relevant awarding bodies.
  • Assist with bookings through email and our Customer Relationship Management system.
  • Review and verify course documentation as per established guidelines.
  • Ensure trainers receive all necessary materials and information for successful course delivery.
  • Prepare training contracts and manage inventory of training resources.
  • Set up training environments, ensuring all materials and facilities are ready for participants.
  • Secure the premises at the end of each day.
  • Organize meetings at headquarters, ensuring all necessary arrangements are in place.
  • Support the completion and filing of course documentation and evaluations.
  • Assist in the creation of ADHOC certificates and scanning of course materials.
  • Contribute to the completion of course result paperwork and analysis of delegate feedback.

Qualifications:

  • Excellent interpersonal, customer service, and communication abilities.
  • Strong multitasking skills.
  • Proficiency in Microsoft Office applications.
  • Familiarity with Health and Safety training and the Construction sector is advantageous but not mandatory.


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