Corporate Relationship Manager

4 weeks ago

Manchester, United Kingdom Aimee Willow Connex Ltd Full time
Reports to:
Head of Corporate Portfolio
Location:
Manchester office / Hybrid working
Role Objective:

To guarantee the provision of exceptional service to a designated portfolio of clients, while striving to enhance client longevity, revenue, and mitigate the risk of financial loss to the organization through client defaults.

Key Responsibilities:
  • Oversee and manage a portfolio of approximately 8-10 invoice discounting and asset-based lending clients with facilities commencing at £30M.
  • Reduce the risk of financial loss through the application of risk management tools and adherence to risk management protocols.
  • Enhance client longevity by delivering outstanding service, involving Senior Management when necessary, and implementing supplementary services as appropriate.
  • Boost revenue by ensuring the maintenance of appropriate fee structures and by applying additional charges when warranted.
  • Collect and analyze financial data from clients.
  • Conduct annual client evaluations and ad hoc assessments when facility modifications are needed, presenting findings to Senior Management.
  • Perform client visits as necessary.
  • Identify new business prospects.
  • Onboard new clients as required.
  • Ensure compliance with all Governance and Compliance standards, fulfilling all reporting and review obligations mandated by Regulatory Bodies.
Performance Standards:
  • Keep bad debt write-offs within the annual budget.
  • Continuously manage collateral performance.
  • Prioritize and complete risk mitigation actions, promptly reporting risk issues to line/senior management.
  • Respond to client audits in a timely manner and implement recommendations.
  • Establish and nurture effective relationships with clients.
  • Generate new business referrals from existing clients.
  • Ensure client relationships are profitable.
  • Complete annual evaluations and client visits as per targeted requirements.
  • Document discussions and agreements from client visits.
  • Ensure clients adhere to contracted terms and conditions.
  • Modify terms and conditions as necessary, ensuring proper documentation of changes.
  • Achieve additional income generation as per annual budget.
Risk & Compliance:
  • Ensure adherence to all Governance and Compliance requirements, fulfilling all reporting and review activities mandated by Regulatory Bodies to the required standards.
Skills & Experience:
Essential:
  • Industry-specific experience with exposure to credit and risk management.
  • Experience in client management with knowledge of asset-based lending.
Desirable:
Education & Qualifications:
  • ABFA qualification at least at certificate level.

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