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Corporate Client Relationship Manager

3 months ago

Manchester, United Kingdom Biffa Full time

Company Overview:

Biffa stands as a prominent waste management organization committed to sustainability and innovation. With a workforce exceeding 10,500 employees across the nation, we strive to enhance our environment by converting waste into valuable resources while ensuring our communities remain clean and secure.

Position Title:
Corporate Account Support Manager

Location:
Nationwide with occasional travel required

Compensation & Benefits:
Attractive salary along with a comprehensive benefits package

Position Summary:
The Corporate Account Support Manager is essential in nurturing and managing relationships with our corporate clientele. Key duties encompass overseeing financial performance, negotiating contracts, ensuring compliance, enhancing customer satisfaction, and implementing innovative strategies to foster growth and revenue.

Primary Responsibilities:

  • Serve as the main point of contact for corporate clients
  • Develop and execute business account strategies, ensuring contract adherence and negotiating pricing
  • Foster client retention through relationship development and expanding service offerings
  • Lead tender processes and identify potential growth avenues
  • Analyze management data and address customer concerns
  • Manage customer debt status and facilitate both internal and external communications

Qualifications:

  • Proficient in Microsoft Office Suite, particularly Excel
  • Strong analytical capabilities
  • Experience in managing customer relationships

Become a part of Biffa and contribute to a mission focused on creating a positive impact on the environment and society.