Medical Administrative Assistant
3 weeks ago
Position Overview
We are seeking a dedicated Medical Administrative Assistant to become a vital member of our Community Specialist Nursing Cardiac Rehabilitation Service. This role presents an exciting opportunity to contribute to a dynamic team that delivers care to patients in various settings.
The ideal candidate will play a crucial role in providing administrative and secretarial support to the service lead and the team of Cardiac Rehabilitation Specialist Nurses. We are looking for an individual who is proactive, motivated, and capable of working independently while effectively managing their responsibilities.
Key Responsibilities
The successful applicant will be responsible for:
- Demonstrating excellent administrative and secretarial skills, including audio typing.
- Handling inquiries from patients, healthcare professionals, and other stakeholders.
- Utilizing electronic work lists to monitor patient pathways actively.
- Performing general administrative tasks such as minute-taking, data entry, and managing spreadsheets.
- Working efficiently under pressure and prioritizing tasks in a busy office environment.
- Communicating effectively with various service users and working autonomously.
About Our Organization
We offer a comprehensive range of benefits to support our staff, including:
- Access to a robust pension scheme with generous retirement benefits.
- A generous holiday allowance that increases with service.
- Relocation assistance for eligible positions.
- A variety of paid and unpaid leave options for emergencies and planned absences.
- Confidential support services available 24/7 for personal and professional issues.
- Opportunities for professional development and training.
- Discounts on various services and products.
For more information on the extensive benefits we provide, please refer to our dedicated staff benefits resources.
Working with Us
Our organization is committed to fostering a diverse workforce that reflects the communities we serve. We welcome applications from individuals of all backgrounds and are dedicated to creating an inclusive environment. We encourage discussions regarding flexible working arrangements to accommodate individual needs.
Commitment to Inclusivity
We are proud to be an Armed Forces Friendly Employer and actively support all Defence personnel in their employment journey.
COVID-19 Vaccination Policy
We strongly encourage our staff to be vaccinated against COVID-19 to protect our patients and the community.
Qualifications
Essential:
- GCSE English Language, Grade C or above (or equivalent).
- Proficiency in word processing (OCR II or equivalent).
- Experience with various IT applications, including Microsoft Office.
- A minimum of six months of administrative or secretarial experience.
- Experience in a customer-focused environment.
Desirable:
- Knowledge of medical terminology.
- Previous experience within the NHS.
Skills
Essential:
- Proficient audio typist with the ability to transcribe complex information accurately.
- Ability to handle sensitive situations with empathy and professionalism.
- Strong interpersonal skills, including diplomacy and sensitivity.
- Capacity to learn and adapt to new practices and information.
Desirable:
- Problem-solving skills and sound judgment.
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